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Healthcare · head to head

Dentrix vs ImproMed

Dentrix logo

Dentrix

Healthcare

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite
I

ImproMed

Veterinary

On-premise Windows practice management with deep inventory and financial reporting, now inside Covetrus

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; ImproMed it is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • They diverge on capability: Dentrix covers Patient scheduling, ImproMed covers Multi-location inventory.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Dentrix and ImproMed actually diverge.

Attributes where Dentrix and ImproMed differ
AttributeDentrixImproMed
Starting price$299/monthOn request
Pricing modelsubscriptionquote
PlatformsWindows, Web, ApiWindows
CategoryHealthcareVeterinary
Founded1989Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

Only in ImproMed

  • Multi-location inventory
  • Production reporting
  • Wellness plans
  • Laboratory and imaging integration
  • Covetrus prescription management

Both cover

  • On-premise deployment

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot ImproMed
  • Dental insurance claims, treatment planning and patient billingnot ImproMed
  • Managing imaging alongside clinical records in one systemnot ImproMed

ImproMed

  • A multi-doctor hospital carrying significant inventory value that needs reorder points and vendor price comparisonnot Dentrix
  • A practice manager who has to analyse production by veterinary surgeon and reconcile it against the general ledgernot Dentrix
  • A hospital in an area with unreliable internet that will not put the appointment book and records on a cloud connectionnot Dentrix
  • A small group running wellness plans that need recurring billing and compliance tracking against patientsnot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

ImproMed

  • It is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • Covetrus markets Pulse as its strategic cloud platform while holding three legacy practice management systems, so ask directly what development ImproMed still receives and get the support commitment and end-of-life notice period in writing.
  • Remote and mobile access is weak compared with cloud systems, which matters for on-call work, home record review and multi-site groups sharing patients.
  • The interface is dense and dated, and training a new receptionist or technician on it takes materially longer than on a modern cloud system.
  • If Covetrus does steer customers to Pulse, the migration is a full data conversion with retraining, so the cost of the eventual move should be priced into the decision now rather than later.

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

ImproMed

On request
  • ImproMed Infinity$undefined/year
    • Quoted per practice with a licence and an annual support agreement
    • Server hardware and database licensing are the responsibility of the practice
    • Data conversion and training charged separately

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Choose ImproMed if

  • You need multi-location inventory.
  • You work on Windows.
  • You also want production reporting.
ImproMed review

Questions people ask

Is Dentrix or ImproMed better?
Neither clearly leads. Dentrix starts at $299/month and ImproMed at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or ImproMed?
Dentrix starts at $299/month and ImproMed at On request.
Does Dentrix or ImproMed run on more platforms?
Dentrix runs on Windows, Web, Api. ImproMed runs on Windows.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what ImproMed is typically brought in for.
What can Dentrix do that ImproMed cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. ImproMed covers Multi-location inventory, Production reporting, Wellness plans, Laboratory and imaging integration. Both handle On-premise deployment.

Answered from the vendors’ own pages

Dentrix: Does Dentrix publish pricing online?

No, Dentrix does not disclose specific pricing, subscription tiers, costs, or licensing fees on their website.

Source
ImproMed: Is ImproMed still being developed?

Ask Covetrus for a release history and a written support commitment. Pulse is the stated strategic cloud product, and ImproMed, AVImark and RxWorks are all legacy systems in the same portfolio.

Dentrix: How can I get a Dentrix pricing quote?

Contact Dentrix's sales team via the 'Request a Demo' or 'Request Info' options on their website, call 800-336-8749, or visit their support contact page.

Source
ImproMed: Can it run in the cloud?

It is designed for an on-premise server. Hosting it on a remote desktop service is possible but it is not a native cloud application and does not behave like one.

Dentrix: Does Dentrix offer customizable packages?

Yes, Dentrix mentions 'Dentrix Packages & Suites' as customizable options, but specific details and pricing for each package are not provided online.

Source
ImproMed: What is it better at than cloud alternatives?

Inventory control and financial and production reporting. Practices with high stock value and several veterinary surgeons are the ones that notice the difference.

ImproMed: What happens to my data if we move to Pulse?

A conversion project. Establish before signing what Covetrus will convert, what it will not, and who pays for it.

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