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Veterinary · head to head

Animana vs ImproMed

Animana logo

Animana

Veterinary

Browser-based practice management for European small-animal clinics, owned by IDEXX

From
On request
Rated
-
I

ImproMed

Veterinary

On-premise Windows practice management with deep inventory and financial reporting, now inside Covetrus

From
On request
Rated
-

The short version

  • Each has a real cost: Animana it runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.; ImproMed it is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • They diverge on capability: Animana covers Cloud clinical records, ImproMed covers Multi-location inventory.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Animana and ImproMed actually diverge.

Attributes where Animana and ImproMed differ
AttributeAnimanaImproMed
PlatformsWebWindows

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Animana

  • Cloud clinical records
  • IDEXX diagnostics integration
  • Multi-country financials
  • Inventory and dispensing
  • Multi-location support
  • Reporting

Only in ImproMed

  • Multi-location inventory
  • Production reporting
  • Wellness plans
  • Laboratory and imaging integration
  • On-premise deployment
  • Covetrus prescription management

What people use each for

The jobs each tool is most often brought in to do.

Animana

  • A Dutch or Belgian clinic replacing an ageing on-premise system without buying a new servernot ImproMed
  • A multi-country European group that needs one system handling several VAT regimesnot ImproMed
  • A practice already committed to IDEXX analysers and reference laboratory servicesnot ImproMed
  • A clinic wanting staff to work from home or a second site without remote desktop softwarenot ImproMed

ImproMed

  • A multi-doctor hospital carrying significant inventory value that needs reorder points and vendor price comparisonnot Animana
  • A practice manager who has to analyse production by veterinary surgeon and reconcile it against the general ledgernot Animana
  • A hospital in an area with unreliable internet that will not put the appointment book and records on a cloud connectionnot Animana
  • A small group running wellness plans that need recurring billing and compliance tracking against patientsnot Animana

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Animana

  • It runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.
  • The diagnostics integration is deepest with IDEXX equipment, so a practice that later switches laboratory supplier keeps software built around the supplier it left and loses the smoothest part of the workflow.
  • It is not sold in North America, where IDEXX offers a different cloud product, so a group with clinics on both continents runs two systems and consolidates reporting manually.
  • Reporting is functional rather than deep, and practices wanting detailed business analysis typically export to a spreadsheet or a separate tool.
  • Imaging is handled through integrations rather than natively, so radiography and ultrasound workflows depend on which PACS the practice already owns and how well it connects.

ImproMed

  • It is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • Covetrus markets Pulse as its strategic cloud platform while holding three legacy practice management systems, so ask directly what development ImproMed still receives and get the support commitment and end-of-life notice period in writing.
  • Remote and mobile access is weak compared with cloud systems, which matters for on-call work, home record review and multi-site groups sharing patients.
  • The interface is dense and dated, and training a new receptionist or technician on it takes materially longer than on a modern cloud system.
  • If Covetrus does steer customers to Pulse, the migration is a full data conversion with retraining, so the cost of the eventual move should be priced into the decision now rather than later.

Pricing, plan by plan

Animana

On request
  • Animana$undefined/year
    • Per-user subscription
    • Implementation and data migration quoted separately
    • Support included

ImproMed

On request
  • ImproMed Infinity$undefined/year
    • Quoted per practice with a licence and an annual support agreement
    • Server hardware and database licensing are the responsibility of the practice
    • Data conversion and training charged separately

Which should you pick?

Choose Animana if

  • You need cloud clinical records.
  • You also want idexx diagnostics integration.

Choose ImproMed if

  • You need multi-location inventory.
  • You work on Windows.
  • You also want production reporting.

Questions people ask

Is Animana or ImproMed better?
Neither clearly leads. Animana starts at On request and ImproMed at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Animana or ImproMed?
Animana starts at On request and ImproMed at On request.
Does Animana or ImproMed run on more platforms?
Animana runs on Web. ImproMed runs on Windows.
What is Animana best used for?
Animana is most often used for a dutch or belgian clinic replacing an ageing on-premise system without buying a new server, a multi-country european group that needs one system handling several vat regimes, a practice already committed to idexx analysers and reference laboratory services, a clinic wanting staff to work from home or a second site without remote desktop software. Of those, a dutch or belgian clinic replacing an ageing on-premise system without buying a new server and a multi-country european group that needs one system handling several vat regimes are not what ImproMed is typically brought in for.
What can Animana do that ImproMed cannot?
Animana covers Cloud clinical records, IDEXX diagnostics integration, Multi-country financials, Inventory and dispensing. ImproMed covers Multi-location inventory, Production reporting, Wellness plans, Laboratory and imaging integration.

Answered from the vendors’ own pages

Animana: Can I use Animana with non-IDEXX laboratory equipment?

Yes, but the integration is shallower. IDEXX analysers and reference lab results flow in automatically; other suppliers usually need a separate integration and sometimes manual result entry.

ImproMed: Is ImproMed still being developed?

Ask Covetrus for a release history and a written support commitment. Pulse is the stated strategic cloud product, and ImproMed, AVImark and RxWorks are all legacy systems in the same portfolio.

Animana: Is Animana available in the United States?

No. IDEXX sells a different cloud practice management system in North America, so Animana is a European purchase only.

ImproMed: Can it run in the cloud?

It is designed for an on-premise server. Hosting it on a remote desktop service is possible but it is not a native cloud application and does not behave like one.

Animana: Do I need a server in the practice?

No. Everything runs in the browser. You need reliable internet and enough bandwidth for imaging, not local server hardware.

ImproMed: What is it better at than cloud alternatives?

Inventory control and financial and production reporting. Practices with high stock value and several veterinary surgeons are the ones that notice the difference.

ImproMed: What happens to my data if we move to Pulse?

A conversion project. Establish before signing what Covetrus will convert, what it will not, and who pays for it.

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