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Software · head to head

Google Analytics vs Mouseflow

Google Analytics logo

Google Analytics

Software

Get to know your customers

From
Free
Rated
-
Mouseflow logo

Mouseflow

Software

Session replay and heatmaps

From
Free
Rated
-

The short version

  • Each has a real cost: Google Analytics data retention limited to maximum 26 months on standard properties, with automatic deletion after retention period expires; Mouseflow the free plan is 500 sessions a month, one website and one month of data retention
  • They diverge on capability: Google Analytics covers Real-time analytics, Mouseflow covers Session Replay.

Where they differ

Only the attributes on which Google Analytics and Mouseflow actually diverge.

Attributes where Google Analytics and Mouseflow differ
AttributeGoogle AnalyticsMouseflow
Founded19982009

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Google Analytics

  • Real-time analytics
  • Audience insights
  • Acquisition tracking
  • Behavior flow
  • Conversion tracking
  • Custom reports
  • Mobile analytics
  • E-commerce tracking

Only in Mouseflow

  • Session Replay
  • 6 Types of Heatmaps
  • Funnels
  • Form Analytics
  • User Feedback
  • Google Analytics
  • Segment
  • HubSpot

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Google Analytics

  • Website and web application analyticsnot Mouseflow
  • Event tracking and user behaviour analysisnot Mouseflow
  • Traffic source and conversion trackingnot Mouseflow

Mouseflow

  • Session replay to watch how visitors use a pagenot Google Analytics
  • Click, scroll and geographic heatmapsnot Google Analytics
  • Conversion funnel and form analyticsnot Google Analytics
  • Friction detection on problem pagesnot Google Analytics
  • On-site feedback surveysnot Google Analytics

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Google Analytics

  • Data retention limited to maximum 26 months on standard properties, with automatic deletion after retention period expires
  • Large and XL properties capped at 2-month data retention only
  • Age, gender, and interest data always expire after 2 months regardless of retention settings
  • Free tier does not include GA360 advanced features

Mouseflow

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Pricing, plan by plan

Google Analytics

Free

No published plan breakdown. See the Google Analytics review.

Mouseflow

Free

No published plan breakdown. See the Mouseflow review.

Which should you pick?

Choose Google Analytics if

  • You need real-time analytics.
  • You want to start without paying.
  • You also want audience insights.

Choose Mouseflow if

  • You need session replay.
  • You want to start without paying.
  • You also want 6 types of heatmaps.

Questions people ask

Is Google Analytics or Mouseflow better?
Neither clearly leads. Google Analytics starts at Free and Mouseflow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Google Analytics or Mouseflow?
Google Analytics starts at Free and Mouseflow at Free.
Does Google Analytics or Mouseflow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Google Analytics for free?
Both have a free tier, so you can try either at no cost before committing.
What is Google Analytics best used for?
Google Analytics is most often used for website and web application analytics, event tracking and user behaviour analysis, traffic source and conversion tracking. Of those, website and web application analytics and event tracking and user behaviour analysis are not what Mouseflow is typically brought in for.
What can Google Analytics do that Mouseflow cannot?
Google Analytics covers Real-time analytics, Audience insights, Acquisition tracking, Behavior flow. Mouseflow covers Session Replay, 6 Types of Heatmaps, Funnels, Form Analytics. Both handle Salesforce.

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