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Software · head to head

Genbook vs Bookeo

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Bookeo logo

Bookeo

Software

Appointment scheduling for service businesses

From
$14.95/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Bookeo every plan caps monthly bookings: 200 on Solo at $14.95, 1,000 on Small and Standard, 2,000 on Large and 3,000 on X-Large at $119.95
  • They diverge on capability: Genbook covers Online booking, Bookeo covers Online booking widget.

Where they differ

Only the attributes on which Genbook and Bookeo actually diverge.

Attributes where Genbook and Bookeo differ
AttributeGenbookBookeo
Starting price$29/month$14.95/month
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android
Founded20062008

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Only in Bookeo

  • Online booking widget
  • Calendar management
  • Payment integration
  • Email reminders
  • SMS reminders
  • Custom booking forms
  • Staff scheduling
  • Reporting

Both cover

  • Stripe
  • QuickBooks
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Bookeo
  • Managing reviewsnot Bookeo
  • Online bookingnot Bookeo
  • Building reputationnot Bookeo

Bookeo

  • Online appointment booking for consultants, therapists and photographersnot Genbook
  • Managing staff calendars and per consultant availabilitynot Genbook
  • Collecting digital waivers and sending SMS booking remindersnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Bookeo

  • Every plan caps monthly bookings: 200 on Solo at $14.95, 1,000 on Small and Standard, 2,000 on Large and 3,000 on X-Large at $119.95
  • The Solo plan at $14.95 per month allows only 1 consultant and 1 staff login
  • Small at $29.95 and Standard at $39.95 both allow 1,000 bookings per month, so the extra $10 buys staff seats rather than capacity
  • SMS and fax messages are a paid add on starting at $0.09 per credit with bundles from $5 for 40 credits
  • Digital waivers are a separate add on starting at $9 per month for 200 waivers

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Bookeo

$14.95/month
  • Solo$14.95/month
    • 1 staff member
    • Online booking
    • Email reminders
  • Small$29.95/month
    • Up to 3 staff
    • All Solo features
    • SMS reminders
  • Standard$39.95/month
    • Up to 20 staff
    • All Small features
    • Advanced reporting

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Bookeo if

  • You need online booking widget.
  • You work on Web, Ios, Android.
  • You also want calendar management.
Bookeo review

Questions people ask

Is Genbook or Bookeo better?
Neither clearly leads. Genbook starts at $29/month and Bookeo at $14.95/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Bookeo?
Genbook starts at $29/month and Bookeo at $14.95/month.
Does Genbook or Bookeo run on more platforms?
Genbook runs on Web, Mobile. Bookeo runs on Web, Ios, Android.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Bookeo is typically brought in for.
What can Genbook do that Bookeo cannot?
Genbook covers Online booking, Review collection, Client management, Payment processing. Bookeo covers Online booking widget, Calendar management, Payment integration, Email reminders. Both handle Stripe, QuickBooks, PCI DSS, SSL encryption.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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