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AI · head to head

Galileo vs Rootly

Galileo logo

Galileo

AI

Evaluation and observability platform for GenAI applications and agents

From
Free
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Only Galileo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Galileo the free plan is limited to 5,000 traces per month, which is quickly outgrown by production workloads.; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Galileo covers Pre-built evaluations, Rootly covers AI SRE automation.

Where they differ

Only the attributes on which Galileo and Rootly actually diverge.

Attributes where Galileo and Rootly differ
AttributeGalileoRootly
Starting priceFree$20/user-month
Pricing modelfreemiumsubscription
Free tierYesNo
Platformsweb, apiWeb, Mobile, Slack, Microsoft Teams
CategoryAILogging
FoundedUnknown2020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Galileo

  • Pre-built evaluations
  • Ground truth capture
  • Luna models
  • Agent behavior analysis
  • Production guardrails
  • Flexible deployment

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Galileo

  • Evaluating RAG and agent applications before production releasenot Rootly
  • Monitoring live GenAI applications for failures and driftnot Rootly
  • Applying real-time guardrails without custom integration worknot Rootly
  • Reducing evaluation costs using distilled Luna judge modelsnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Galileo
  • Run root cause analysis with AI assistancenot Galileo
  • Track and improve Mean Time to Mitigation (MTTR)not Galileo
  • Coordinate response across distributed teamsnot Galileo
  • Learn from post-incident retrospectivesnot Galileo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Galileo

  • The free plan is limited to 5,000 traces per month, which is quickly outgrown by production workloads.
  • Real-time guardrails and unlimited trace capacity are reserved for the custom-priced Enterprise tier.
  • Pro plan pricing scales with trace volume, so costs can grow unpredictably as usage increases.
  • On-premises deployment requires an Enterprise contract rather than being available self-serve.

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Galileo

Free
  • FreeFree
    • 5,000 traces/month
    • Unlimited users
    • Unlimited custom evaluations
  • Pro$100/month
    • 50,000 traces/month
    • Standard role-based access control
    • Advanced analytics and insights
  • Enterprise$undefined/mo
    • Unlimited trace capacity
    • Custom rate limits
    • Hosted, VPC, or on-prem deployment

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Galileo if

  • You need pre-built evaluations.
  • You want to start without paying.
  • You work on web, api.
  • You also want ground truth capture.
Galileo review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is Galileo or Rootly better?
Neither clearly leads. Galileo starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Galileo or Rootly?
Galileo has a free tier; the other does not. Paid plans start at Free for Galileo and $20/user-month for Rootly.
Does Galileo or Rootly run on more platforms?
Galileo runs on web, api. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use Galileo for free?
Yes. Galileo has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Galileo best used for?
Galileo is most often used for evaluating rag and agent applications before production release, monitoring live genai applications for failures and drift, applying real-time guardrails without custom integration work, reducing evaluation costs using distilled luna judge models. Of those, evaluating rag and agent applications before production release and monitoring live genai applications for failures and drift are not what Rootly is typically brought in for.
What can Galileo do that Rootly cannot?
Galileo covers Pre-built evaluations, Ground truth capture, Luna models, Agent behavior analysis. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Galileo: What does Galileo cost?

Galileo offers a free plan, a Pro plan at $100/month billed yearly (with a 33% annual discount), and a custom-priced Enterprise plan for unlimited trace capacity.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Galileo: Is there a free plan, and what are its limits?

The Free plan includes 5,000 traces per month with unlimited users and unlimited custom evaluations, aimed at developers and small teams experimenting with GenAI.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Galileo: How is usage metered?

Galileo's pricing scales based on the number of traces processed each month, with Free capped at 5,000, Pro at 50,000, and Enterprise offering unlimited trace capacity.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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