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AI · head to head

Galileo vs Otter.ai

Galileo logo

Galileo

AI

Evaluation and observability platform for GenAI applications and agents

From
Free
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Remote Work

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Galileo the free plan is limited to 5,000 traces per month, which is quickly outgrown by production workloads.; Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: Galileo covers Pre-built evaluations, Otter.ai covers Automatic transcription.

Where they differ

Only the attributes on which Galileo and Otter.ai actually diverge.

Attributes where Galileo and Otter.ai differ
AttributeGalileoOtter.ai
Platformsweb, apiWeb, Ios, Android, Mac
CategoryAIRemote Work
FoundedUnknown2016

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Galileo

  • Pre-built evaluations
  • Ground truth capture
  • Luna models
  • Agent behavior analysis
  • Production guardrails
  • Flexible deployment

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

What people use each for

The jobs each tool is most often brought in to do.

Galileo

  • Evaluating RAG and agent applications before production releasenot Otter.ai
  • Monitoring live GenAI applications for failures and driftnot Otter.ai
  • Applying real-time guardrails without custom integration worknot Otter.ai
  • Reducing evaluation costs using distilled Luna judge modelsnot Otter.ai

Otter.ai

  • Meeting transcription and recordingnot Galileo
  • Live transcription for accessibilitynot Galileo
  • Multi-language meeting supportnot Galileo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Galileo

  • The free plan is limited to 5,000 traces per month, which is quickly outgrown by production workloads.
  • Real-time guardrails and unlimited trace capacity are reserved for the custom-priced Enterprise tier.
  • Pro plan pricing scales with trace volume, so costs can grow unpredictably as usage increases.
  • On-premises deployment requires an Enterprise contract rather than being available self-serve.

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

Galileo

Free
  • FreeFree
    • 5,000 traces/month
    • Unlimited users
    • Unlimited custom evaluations
  • Pro$100/month
    • 50,000 traces/month
    • Standard role-based access control
    • Advanced analytics and insights
  • Enterprise$undefined/mo
    • Unlimited trace capacity
    • Custom rate limits
    • Hosted, VPC, or on-prem deployment

Otter.ai

Free
  • BasicFree
    • 300 monthly transcription minutes
    • 3 lifetime audio/video file imports
    • Zoom, MS Teams, Google Meet support
  • Pro$16.99/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Pro Annual$8.33/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Business$30/month
    • Unlimited meetings and in-app recordings
    • Unlimited audio/video file imports
    • Up to 4 hours per meeting

Which should you pick?

Choose Galileo if

  • You need pre-built evaluations.
  • You want to start without paying.
  • You work on web, api.
  • You also want ground truth capture.
Galileo review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is Galileo or Otter.ai better?
Neither clearly leads. Galileo starts at Free and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Galileo or Otter.ai?
Galileo starts at Free and Otter.ai at Free.
Does Galileo or Otter.ai run on more platforms?
Galileo runs on web, api. Otter.ai runs on Web, Ios, Android, Mac.
Can I use Galileo for free?
Both have a free tier, so you can try either at no cost before committing.
What is Galileo best used for?
Galileo is most often used for evaluating rag and agent applications before production release, monitoring live genai applications for failures and drift, applying real-time guardrails without custom integration work, reducing evaluation costs using distilled luna judge models. Of those, evaluating rag and agent applications before production release and monitoring live genai applications for failures and drift are not what Otter.ai is typically brought in for.
What can Galileo do that Otter.ai cannot?
Galileo covers Pre-built evaluations, Ground truth capture, Luna models, Agent behavior analysis. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts.

Answered from the vendors’ own pages

Galileo: What does Galileo cost?

Galileo offers a free plan, a Pro plan at $100/month billed yearly (with a 33% annual discount), and a custom-priced Enterprise plan for unlimited trace capacity.

Source
Otter.ai: What are the monthly transcription minute limits on Otter.ai plans?

Basic tier includes 300 monthly transcription minutes at no cost. Pro tier includes 1,200 in-app recording minutes. Business tier provides unlimited meetings and in-app recordings.

Source
Galileo: Is there a free plan, and what are its limits?

The Free plan includes 5,000 traces per month with unlimited users and unlimited custom evaluations, aimed at developers and small teams experimenting with GenAI.

Source
Otter.ai: What meeting duration limits apply to different Otter.ai tiers?

Pro tier supports up to 90 minutes per meeting. Business tier supports up to 4 hours per meeting. Enterprise tier offers custom configurations.

Source
Galileo: How is usage metered?

Galileo's pricing scales based on the number of traces processed each month, with Free capped at 5,000, Pro at 50,000, and Enterprise offering unlimited trace capacity.

Source
Otter.ai: How much can you save with Otter.ai annual billing?

Pro annual plan costs $8.33 per month (51% savings compared to $16.99 monthly). Business annual plan costs $19.99 per month (33% savings compared to $30 monthly).

Source
Otter.ai: What integrations are available with Otter.ai Pro plan?

Pro tier includes integrations with Salesforce, HubSpot, and Zapier. Enterprise tier provides access to Otter API and custom webhooks.

Source
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