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AI · head to head

Deepgram vs Otter.ai

Deepgram logo

Deepgram

AI

Voice AI API platform for speech-to-text, text-to-speech, and voice agents

From
Free
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Remote Work

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deepgram pricing is entirely usage-based, so total cost can be harder to predict than flat subscription tools.; Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: Deepgram covers Flux speech-to-text, Otter.ai covers Automatic transcription.

Where they differ

Only the attributes on which Deepgram and Otter.ai actually diverge.

Attributes where Deepgram and Otter.ai differ
AttributeDeepgramOtter.ai
Pricing modelusage-basedfreemium
Platformsweb, apiWeb, Ios, Android, Mac
CategoryAIRemote Work
FoundedUnknown2016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deepgram

  • Flux speech-to-text
  • Flux text-to-speech
  • Voice Agent API
  • Real-time and batch processing
  • Self-hosted deployment
  • Audio intelligence

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

What people use each for

The jobs each tool is most often brought in to do.

Deepgram

  • Building real-time voice agents for customer supportnot Otter.ai
  • Transcribing recorded audio at scale via batch STTnot Otter.ai
  • Adding conversational text-to-speech to voice applicationsnot Otter.ai
  • Self-hosting speech models for data residency requirementsnot Otter.ai

Otter.ai

  • Meeting transcription and recordingnot Deepgram
  • Live transcription for accessibilitynot Deepgram
  • Multi-language meeting supportnot Deepgram

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deepgram

  • Pricing is entirely usage-based, so total cost can be harder to predict than flat subscription tools.
  • The Growth plan requires a minimum $4K/year commitment to unlock discounted rates.
  • Enterprise features and custom SLAs require a direct sales conversation rather than self-serve signup.
  • Some promotional per-minute rates are time-limited, meaning long-term pricing may differ from current promotional rates.

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

Deepgram

Free
  • Pay As You Go$undefined/mo
    • $200 free credit to start
    • No minimums or expiration
    • No credit card required to start
  • Growth$undefined/mo
    • Save up to 20% with annual pre-paid credits
    • Minimum $4K/year commitment
    • Credits applied against actual usage
  • Enterprise$undefined/mo
    • Custom pricing for large-scale deployments
    • Dedicated support and contracts

Otter.ai

Free
  • BasicFree
    • 300 monthly transcription minutes
    • 3 lifetime audio/video file imports
    • Zoom, MS Teams, Google Meet support
  • Pro$16.99/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Pro Annual$8.33/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Business$30/month
    • Unlimited meetings and in-app recordings
    • Unlimited audio/video file imports
    • Up to 4 hours per meeting

Which should you pick?

Choose Deepgram if

  • You need flux speech-to-text.
  • You want to start without paying.
  • You work on web, api.
  • You also want flux text-to-speech.
Deepgram review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is Deepgram or Otter.ai better?
Neither clearly leads. Deepgram starts at Free and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deepgram or Otter.ai?
Deepgram starts at Free and Otter.ai at Free.
Does Deepgram or Otter.ai run on more platforms?
Deepgram runs on web, api. Otter.ai runs on Web, Ios, Android, Mac.
Can I use Deepgram for free?
Both have a free tier, so you can try either at no cost before committing.
What is Deepgram best used for?
Deepgram is most often used for building real-time voice agents for customer support, transcribing recorded audio at scale via batch stt, adding conversational text-to-speech to voice applications, self-hosting speech models for data residency requirements. Of those, building real-time voice agents for customer support and transcribing recorded audio at scale via batch stt are not what Otter.ai is typically brought in for.
What can Deepgram do that Otter.ai cannot?
Deepgram covers Flux speech-to-text, Flux text-to-speech, Voice Agent API, Real-time and batch processing. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts.

Answered from the vendors’ own pages

Deepgram: What does Deepgram cost?

Deepgram uses usage-based pricing starting with $200 in free credit, pay-as-you-go rates per minute or per character, a Growth plan with annual pre-paid credits requiring a $4K/year minimum, and custom Enterprise pricing.

Source
Otter.ai: What are the monthly transcription minute limits on Otter.ai plans?

Basic tier includes 300 monthly transcription minutes at no cost. Pro tier includes 1,200 in-app recording minutes. Business tier provides unlimited meetings and in-app recordings.

Source
Deepgram: Is there a free plan, and what are its limits?

New users get $200 of free credit with no credit card required, which can be applied to speech-to-text, text-to-speech, or voice agent usage before any payment is needed.

Source
Otter.ai: What meeting duration limits apply to different Otter.ai tiers?

Pro tier supports up to 90 minutes per meeting. Business tier supports up to 4 hours per meeting. Enterprise tier offers custom configurations.

Source
Deepgram: How is usage metered?

Usage is metered per minute of audio for speech-to-text and voice agent calls, and per 1,000 characters for text-to-speech, with add-ons like redaction and entity detection billed separately per minute.

Source
Otter.ai: How much can you save with Otter.ai annual billing?

Pro annual plan costs $8.33 per month (51% savings compared to $16.99 monthly). Business annual plan costs $19.99 per month (33% savings compared to $30 monthly).

Source
Otter.ai: What integrations are available with Otter.ai Pro plan?

Pro tier includes integrations with Salesforce, HubSpot, and Zapier. Enterprise tier provides access to Otter API and custom webhooks.

Source
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