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Nonprofits · head to head

Galaxy Digital vs GiveSmart

Galaxy Digital logo

Galaxy Digital

Nonprofits

Digital marketing platform for nonprofits

From
On request
Rated
-
Full reviewWebsite
GiveSmart logo

GiveSmart

Nonprofits

Mobile bidding and event fundraising for charity auctions and galas

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Galaxy Digital volunteer-focused tool, not a general-purpose social media management platform; GiveSmart licensing is annual while many buyers run a single event a year, so the effective cost per event is far higher than the annual figure makes it look.
  • They diverge on capability: Galaxy Digital covers Email marketing, GiveSmart covers Mobile bidding.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Galaxy Digital and GiveSmart actually diverge.

Attributes where Galaxy Digital and GiveSmart differ
AttributeGalaxy DigitalGiveSmart
Pricing modelsubscriptionquote
PlatformsWeb, Mobile-responsiveWeb, iOS, Android
Founded2009Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Galaxy Digital

  • Email marketing
  • Social media management
  • Online advertising
  • Analytics
  • Automation
  • Facebook
  • Instagram
  • Mailchimp

Only in GiveSmart

  • Mobile bidding
  • Auction management
  • Ticketing and check in
  • Text to give
  • Paddle raise and appeals
  • Payment settlement

What people use each for

The jobs each tool is most often brought in to do.

Galaxy Digital

  • Business operationsnot GiveSmart
  • Productivitynot GiveSmart
  • Automationnot GiveSmart

GiveSmart

  • A hospital or school foundation running an annual gala with a live and silent auctionnot Galaxy Digital
  • An organisation losing revenue to uncollected pledges after event nightnot Galaxy Digital
  • A charity running several auction events a year that can amortise an annual licencenot Galaxy Digital
  • A team wanting bidding, check in and payment settlement handled by one system on the nightnot Galaxy Digital

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Galaxy Digital

  • Volunteer-focused tool, not a general-purpose social media management platform
  • Enterprise-only pricing model with custom quotes
  • Acquired by Better Impact, creating transition uncertainty for existing customers

GiveSmart

  • Licensing is annual while many buyers run a single event a year, so the effective cost per event is far higher than the annual figure makes it look.
  • Pricing is not published, and quotes commonly separate the licence, payment processing, hardware and event night staffing, so the first number a buyer sees is rarely the total.
  • On site technical support and equipment are usually extra, and organisations that decline them discover that event night is the worst possible time to be self supporting.
  • It is event software rather than a donor CRM, so guest and bidder data has to be pushed into the CRM afterwards or the relationship built at the gala is not retained.
  • Consolidation under Community Brands means several nominally competing products share an owner, which reduces the negotiating leverage a buyer thinks a shortlist gives them.

Pricing, plan by plan

Galaxy Digital

On request
  • Starter$99/month
    • Email marketing
    • Basic social media
  • Professional$299/month
    • Advanced analytics
    • Social media management
    • Automation

GiveSmart

On request
  • GiveSmart$undefined/year
    • Quoted as an annual licence rather than per event
    • Payment processing charged separately on funds raised
    • On site staffing, hardware and additional event support quoted as add ons

Which should you pick?

Choose Galaxy Digital if

  • You need email marketing.
  • You work on Web, Mobile-responsive.
  • You also want social media management.
Galaxy Digital review

Choose GiveSmart if

  • You need mobile bidding.
  • You work on Web, iOS, Android.
  • You also want auction management.
GiveSmart review

Questions people ask

Is Galaxy Digital or GiveSmart better?
Neither clearly leads. Galaxy Digital starts at On request and GiveSmart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Galaxy Digital or GiveSmart?
Galaxy Digital starts at On request and GiveSmart at On request.
Does Galaxy Digital or GiveSmart run on more platforms?
Galaxy Digital runs on Web, Mobile-responsive. GiveSmart runs on Web, iOS, Android.
What is Galaxy Digital best used for?
Galaxy Digital is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what GiveSmart is typically brought in for.
What can Galaxy Digital do that GiveSmart cannot?
Galaxy Digital covers Email marketing, Social media management, Online advertising, Analytics. GiveSmart covers Mobile bidding, Auction management, Ticketing and check in, Text to give.

Answered from the vendors’ own pages

Galaxy Digital: What does Galaxy Digital's Get Connected do?

Get Connected is a volunteer management platform that helps nonprofits recruit, schedule, track, and report on volunteer engagement at scale through centralized scheduling and impact reporting.

Source
GiveSmart: Is GiveSmart priced per event?

It is normally an annual licence, so organisations running one event a year carry the full cost against one night.

Galaxy Digital: Does Get Connected integrate with social media platforms?

Yes. Get Connected includes social media integration with quick-share icons and direct posting to volunteers' social networks, plus live infographic-style impact reporting shareable on social media.

Source
GiveSmart: Who owns GiveSmart?

Community Brands, the private equity backed nonprofit and association software group that also owns MemberClicks.

Galaxy Digital: What is the current status of Galaxy Digital?

Get Connected by Galaxy Digital was acquired by and is now part of Better Impact, which continues to provide the volunteer management and social media integration services.

Source
GiveSmart: Does it replace our donor database?

No. It captures bidders and guests at an event and needs to feed a CRM afterwards.

GiveSmart: What is the actual benefit over paper bid sheets?

Bidding continues across the room and payment settles before guests leave, which is where paper auctions lose money.

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