Softwr

E-Commerce · head to head

FullStory vs RescueTime

FullStory logo

FullStory

E-Commerce

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
RescueTime logo

RescueTime

Technology

Take back control of your time

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only FullStory has a free tier, so it costs nothing to try first.
  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; RescueTime no free tier since 2023, making it costly for individual experimentation
  • They diverge on capability: FullStory covers Session replay, RescueTime covers Automatic time tracking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FullStory and RescueTime actually diverge.

Attributes where FullStory and RescueTime differ
AttributeFullStoryRescueTime
Starting priceFree$12/month
Pricing modelquoteUnknown
Free tierYesNo
PlatformsWeb, MobileWindows, macOS, Android, Web
CategoryE-CommerceTechnology
Founded20142006

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in RescueTime

  • Automatic time tracking
  • Productivity scoring
  • Detailed categorization
  • FocusTime blocking
  • Goal setting
  • Alerts & notifications
  • Offline time entry
  • API access

Both cover

  • Slack
  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot RescueTime
  • Bug reproductionnot RescueTime
  • Conversion optimizationnot RescueTime
  • Customer supportnot RescueTime
  • Product developmentnot RescueTime

RescueTime

  • Personal productivity trackingnot FullStory
  • Time auditnot FullStory
  • Focus improvementnot FullStory
  • Work-life balancenot FullStory
  • Team productivity analysisnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

RescueTime

  • No free tier since 2023, making it costly for individual experimentation
  • Limited iOS support compared to competitors that offer full mobile app access
  • Requires integration via categories and rules rather than direct app detection on some platforms

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

RescueTime

$12/month
  • Standard$12/month
    • Automatic time tracking
    • Focus Time
    • Idle time monitoring
  • Team$6/month
    • All Standard features
    • Team analytics
    • Cross-device tracking

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose RescueTime if

  • You need automatic time tracking.
  • You work on Windows, macOS, Android, Web.
  • You also want productivity scoring.
RescueTime review

Questions people ask

Is FullStory or RescueTime better?
Neither clearly leads. FullStory starts at Free and RescueTime at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or RescueTime?
FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and $12/month for RescueTime.
Does FullStory or RescueTime run on more platforms?
FullStory runs on Web, Mobile. RescueTime runs on Windows, macOS, Android, Web.
Can I use FullStory for free?
Yes. FullStory has a free tier, so you can try it without paying. RescueTime starts at $12/month.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what RescueTime is typically brought in for.
What can FullStory do that RescueTime cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. RescueTime covers Automatic time tracking, Productivity scoring, Detailed categorization, FocusTime blocking. Both handle Slack, Zapier.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
RescueTime: Does RescueTime still have a free tier?

No. RescueTime discontinued its free tier in 2023. The service now requires a paid subscription starting at $12 per month or $78 per year.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
RescueTime: What platforms does RescueTime support?

RescueTime supports Windows, macOS, Android, and web. iOS support is limited to passive features like calendar sync and mobile summary emails.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
RescueTime: What are the key productivity features in RescueTime?

RescueTime offers automatic time tracking, Focus Time for blocking distractions, idle time monitoring, goal-setting with reminders, and in 2026 adds AI-Based Focus Sessions with real-time alerts to detect poor focus patterns.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
RescueTime: Is there a team plan for RescueTime?

Yes. The team plan costs $6 per user per month when billed annually, with a minimum of 3 users required.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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