All industries · head to head
Fresha vs WhatsApp
The short version
- Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; WhatsApp consumer app messaging and calling is free, but the vendor notes carrier data charges may apply
- They diverge on capability: Fresha covers Online booking, WhatsApp covers Text messaging.
Where they differ
Only the attributes on which Fresha and WhatsApp actually diverge.
Identical on both: starting price (Free), pricing model (free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fresha
- Online booking
- Appointment management
- Client database
- Point of sale
- Inventory management
- Staff scheduling
- Marketing tools
- Reports & analytics
Only in WhatsApp
- Text messaging
- Voice calls
- Video calls
- Group chats
- Status updates
- File sharing
- Voice messages
- Location sharing
Both cover
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Fresha
- Running appointment booking and point of sale for salons and spasnot WhatsApp
- Attracting new clients through the Fresha consumer marketplacenot WhatsApp
- Sending appointment reminders and marketing campaigns to clientsnot WhatsApp
- Personal messagingnot Fresha
- Family communicationnot Fresha
- Business communicationnot Fresha
- Group coordinationnot Fresha
- International callingnot Fresha
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fresha
- Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
- Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
- Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
- Team and Enterprise plans are quoted as custom rates with no published figure
- Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
- Enterprise pricing applies to businesses with 20 or more team members
- Consumer app messaging and calling is free, but the vendor notes carrier data charges may apply
Pricing, plan by plan
Fresha
Free- FreeFree
- Unlimited appointments
- Unlimited staff
- Online booking
- Payments (Add-on)$2.19/transaction
- Card payments
- Contactless payments
- Online payments
- Marketing (Add-on)$0.01/message
- Email campaigns
- SMS marketing
- Automated messages
- FreeFree
- Unlimited messaging
- Voice and video calls
- Group chats up to 1024 people
Which should you pick?
Choose Fresha if
- You need online booking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want appointment management.
Choose WhatsApp if
- You need text messaging.
- You want to start without paying.
- You work on Web, Windows, Macos, Ios, Android.
- You also want voice calls.
Questions people ask
- Is Fresha or WhatsApp better?
- Neither clearly leads. Fresha starts at Free and WhatsApp at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fresha or WhatsApp?
- Fresha starts at Free and WhatsApp at Free.
- Does Fresha or WhatsApp run on more platforms?
- Fresha runs on Web, Ios, Android. WhatsApp runs on Web, Windows, Macos, Ios, Android.
- Can I use Fresha for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Fresha best used for?
- Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what WhatsApp is typically brought in for.
- What can Fresha do that WhatsApp cannot?
- Fresha covers Online booking, Appointment management, Client database, Point of sale. WhatsApp covers Text messaging, Voice calls, Video calls, Group chats. Both handle Cloud deployment, Web support.
Related pages
Other head to heads
- Fresha vs Calendly
- Fresha vs Cal.com
- Fresha vs Motion
- Fresha vs Acuity Scheduling
- Fresha vs Appointlet
- Fresha vs Appointy
- Fresha vs Setmore
- Fresha vs 10to8
- Fresha vs Booksy
- Fresha vs Boulevard
- Fresha vs Doodle
- Fresha vs GlossGenius
- Fresha vs Schedulicity
- Fresha vs Square Appointments
- Fresha vs When2meet
- Fresha vs Zenoti
- Fresha vs Airbnb
- Fresha vs Booker by Mindbody
- Fresha vs Zoom
- Fresha vs Microsoft Teams
- Fresha vs Loom
- Fresha vs RingCentral Video
- Fresha vs Slack
- Fresha vs Telegram
- Fresha vs Webex by Cisco
- Fresha vs Chanty
- Fresha vs Chatwork
- Fresha vs Flock
- Fresha vs Google Chat
- Fresha vs Grasshopper
- Fresha vs Lark
- Fresha vs Mattermost
- Fresha vs Quo
- Fresha vs Rocket.Chat
- Fresha vs Signal
- Fresha vs TeamViewer
- WhatsApp vs Calendly
- WhatsApp vs Cal.com
- WhatsApp vs Motion
- WhatsApp vs Acuity Scheduling
- WhatsApp vs Appointlet
- WhatsApp vs Appointy
- WhatsApp vs Setmore
- WhatsApp vs 10to8
- WhatsApp vs Booksy
- WhatsApp vs Boulevard
- WhatsApp vs Doodle
- WhatsApp vs GlossGenius
- WhatsApp vs Schedulicity
- WhatsApp vs Square Appointments
- WhatsApp vs When2meet
- WhatsApp vs Zenoti
- WhatsApp vs Airbnb
- WhatsApp vs Booker by Mindbody
- WhatsApp vs Zoom
- WhatsApp vs Microsoft Teams
- WhatsApp vs Loom
- WhatsApp vs RingCentral Video
- WhatsApp vs Slack
- WhatsApp vs Telegram
- WhatsApp vs Webex by Cisco
- WhatsApp vs Chanty
- WhatsApp vs Chatwork
- WhatsApp vs Flock
- WhatsApp vs Google Chat
- WhatsApp vs Grasshopper
- WhatsApp vs Lark
- WhatsApp vs Mattermost
- WhatsApp vs Quo
- WhatsApp vs Rocket.Chat
- WhatsApp vs Signal
- WhatsApp vs TeamViewer


