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Software · head to head

Flock vs Fresha

Flock logo

Flock

Software

Organized team communication platform

From
Free
Rated
-
Full reviewWebsite
Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Flock the Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10; Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • They diverge on capability: Flock covers Team chat, Fresha covers Online booking.

Where they differ

Only the attributes on which Flock and Fresha actually diverge.

Attributes where Flock and Fresha differ
AttributeFlockFresha
Pricing modelsubscriptionfree
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Ios, Android
Founded20142015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flock

  • Team chat
  • Channels
  • Threads
  • File sharing
  • Polls
  • Integrations
  • Mobile apps
  • Slack

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Flock

  • Team messaging with channels, direct messages and file sharingnot Fresha
  • Running polls, to-dos and reminders inside a chat workspacenot Fresha
  • Video conferencing and screen sharing for small teamsnot Fresha

Fresha

  • Running appointment booking and point of sale for salons and spasnot Flock
  • Attracting new clients through the Fresha consumer marketplacenot Flock
  • Sending appointment reminders and marketing campaigns to clientsnot Flock

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flock

  • The Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10
  • Starter storage is 5 GB for the entire team, against 10 GB per member on Pro and 20 GB per member on Enterprise
  • Starter allows a single team admin and a single approved domain
  • Group video calls and screen sharing require the Pro plan; Starter is limited to 1-1 video calls
  • Group video calls are capped at 20 participants even on Enterprise
  • Single Sign-On and Active Directory sync are Enterprise only
  • Enterprise is quote only, with no published rate, and is positioned for organisations with 100 or more members
  • Unlimited auto-join and announcement channels require Enterprise; Starter and Pro get one of each

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Pricing, plan by plan

Flock

Free
  • FreeFree
    • Unlimited chats
    • Channels
    • File sharing
  • Pro$5/month
    • Everything in Free
    • Advanced search
    • API access

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Which should you pick?

Choose Flock if

  • You need team chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want channels.
Flock review

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Questions people ask

Is Flock or Fresha better?
Neither clearly leads. Flock starts at Free and Fresha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flock or Fresha?
Flock starts at Free and Fresha at Free.
Does Flock or Fresha run on more platforms?
Flock runs on Web, Windows, Macos, Ios, Android. Fresha runs on Web, Ios, Android.
Can I use Flock for free?
Both have a free tier, so you can try either at no cost before committing.
What is Flock best used for?
Flock is most often used for team messaging with channels, direct messages and file sharing, running polls, to-dos and reminders inside a chat workspace, video conferencing and screen sharing for small teams. Of those, team messaging with channels, direct messages and file sharing and running polls, to-dos and reminders inside a chat workspace are not what Fresha is typically brought in for.
What can Flock do that Fresha cannot?
Flock covers Team chat, Channels, Threads, File sharing. Fresha covers Online booking, Appointment management, Client database, Point of sale. Both handle Cloud deployment, Web support.
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Related pages

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