Software · head to head
Facebook Fundraisers vs Donorbox
The short version
- Each has a real cost: Facebook Fundraisers no donor email collection unless donor explicitly opts in, limiting donor stewardship and relationship-building; Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
- They diverge on capability: Facebook Fundraisers covers Campaign creation, Donorbox covers Custom donation forms.
Where they differ
Only the attributes on which Facebook Fundraisers and Donorbox actually diverge.
| Attribute | Facebook Fundraisers | Donorbox |
|---|---|---|
| Pricing model | Unknown | freemium |
| Platforms | Web, iOS, Android | Web |
| Founded | 2004 | 2016 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Facebook Fundraisers
- Campaign creation
- Donation collection
- Social sharing
- Donation tracking
- Team fundraising
- Facebook Pages
- Messenger
Only in Donorbox
- Custom donation forms
- Peer-to-peer fundraising
- Payment processing
- Donor management
- Stripe
- PayPal
- Mailchimp
- Zapier
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Facebook Fundraisers
- Business operationsnot Donorbox
- Productivitynot Donorbox
- Automationnot Donorbox
Donorbox
- Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot Facebook Fundraisers
- Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot Facebook Fundraisers
- Multi-channel giving strategies including text-to-give and membership programmesnot Facebook Fundraisers
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Facebook Fundraisers
- No donor email collection unless donor explicitly opts in, limiting donor stewardship and relationship-building
- Slow payouts of 15-45 days for enrolled nonprofits, up to 90 days for unenrolled organizations
- No recurring giving option after discontinuation in 2023, limiting lifetime donor value
- Limited customization and branding control compared to dedicated fundraising platforms
- Not available in European Economic Area countries as of July 1, 2024
Donorbox
- Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
- Premium plan pricing requires contacting sales, not displayed publicly
- Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing
Pricing, plan by plan
Facebook Fundraisers
Free- Standard$undefined/mo
- Donation collection
- Birthday fundraisers
- Matching donations on Instagram
Donorbox
FreeNo published plan breakdown. See the Donorbox review.
Which should you pick?
Choose Facebook Fundraisers if
- You need campaign creation.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want donation collection.
Choose Donorbox if
- You need custom donation forms.
- You want to start without paying.
- You also want peer-to-peer fundraising.
Questions people ask
- Is Facebook Fundraisers or Donorbox better?
- Neither clearly leads. Facebook Fundraisers starts at Free and Donorbox at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Facebook Fundraisers or Donorbox?
- Facebook Fundraisers starts at Free and Donorbox at Free.
- Does Facebook Fundraisers or Donorbox run on more platforms?
- Facebook Fundraisers runs on Web, iOS, Android. Donorbox runs on Web.
- Can I use Facebook Fundraisers for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Facebook Fundraisers best used for?
- Facebook Fundraisers is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Donorbox is typically brought in for.
- What can Facebook Fundraisers do that Donorbox cannot?
- Facebook Fundraisers covers Campaign creation, Donation collection, Social sharing, Donation tracking. Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Donor management. Both handle Web support.
Answered from the vendors’ own pages
Facebook Fundraisers: Are there any fees for Facebook Fundraisers for nonprofits?
Meta covers payment processing fees for 501(c)(3) nonprofits in the US, UK, Canada, and Australia. However, PayPal Giving Fund, which processes all donations, applies 1.99% + $0.49 per donation in the US. For eligible nonprofits, Meta covers these fees, so the nonprofit keeps 100% of donations.
SourceFacebook Fundraisers: When will I receive my donations?
Enrolled nonprofits receive donations within 15-45 days. Unenrolled organizations wait up to 90 days. Payouts go through PayPal Giving Fund.
SourceFacebook Fundraisers: Can I collect donor email addresses?
No. Facebook only provides the donor's name and donation amount unless the donor explicitly opts in to share their email during the donation process.
SourceFacebook Fundraisers: Does Facebook Fundraisers support recurring monthly donations?
No. Native recurring giving was discontinued in October 2023. Donors can only make one-time contributions.
SourceFacebook Fundraisers: What platforms can I use to fundraise on?
Facebook Fundraisers are available on Facebook Pages, Instagram, and WhatsApp for verified 501(c)(3) nonprofits in the US, UK, Canada, and Australia. Donors can contribute via donation buttons on posts, stories, live streams, and matching donation features on Instagram.
Source