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Maps · head to head

ArcGIS Survey123 vs PositionStack

ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Rated
-
Full reviewWebsite
PositionStack logo

PositionStack

Maps

Free, developer-friendly geocoding API for forward and reverse geocoding with global coverage

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.; PositionStack the free plan allows only 100 requests per month
  • They diverge on capability: ArcGIS Survey123 covers XLSForm authoring, PositionStack covers Core Functionality.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArcGIS Survey123 and PositionStack actually diverge.

Attributes where ArcGIS Survey123 and PositionStack differ
AttributeArcGIS Survey123PositionStack
Pricing modelPer user per year by ArcGIS user typeUnknown
PlatformsWeb, iOS, Android, WindowsWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Maps).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

Only in PositionStack

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot PositionStack
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot PositionStack
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot PositionStack
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot PositionStack

PositionStack

  • Forward geocoding addresses to coordinates via REST APInot ArcGIS Survey123
  • Reverse geocoding coordinates to addressesnot ArcGIS Survey123
  • Batch geocoding location data in a backend servicenot ArcGIS Survey123

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

PositionStack

  • The free plan allows only 100 requests per month
  • The free plan is a personal licence, so commercial use requires a paid plan
  • The free plan is rate limited, with an extended rate limit only from the Basic plan up
  • Requests beyond the monthly quota are billed as overage, at $0.0003996 per request on Basic
  • The lowest advertised rates require annual prepayment
  • Enterprise volumes are priced by quote with no published rate

Pricing, plan by plan

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

PositionStack

On request

No published plan breakdown. See the PositionStack review.

Which should you pick?

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Choose PositionStack if

  • You need core functionality.
  • You also want user interface.
PositionStack review

Questions people ask

Is ArcGIS Survey123 or PositionStack better?
Neither clearly leads. ArcGIS Survey123 starts at On request and PositionStack at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArcGIS Survey123 or PositionStack?
ArcGIS Survey123 starts at On request and PositionStack at On request.
Does ArcGIS Survey123 or PositionStack run on more platforms?
ArcGIS Survey123 runs on Web, iOS, Android, Windows. PositionStack runs on Web.
What is ArcGIS Survey123 best used for?
ArcGIS Survey123 is most often used for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal, a field crew already licensed for arcgis field maps that needs structured forms alongside map-based editing without adding another vendor. Of those, a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import and a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard are not what PositionStack is typically brought in for.
What can ArcGIS Survey123 do that PositionStack cannot?
ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write. PositionStack covers Core Functionality, User Interface.

Answered from the vendors’ own pages

ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

PositionStack: What annual billing discount does Positionstack offer?

Annual billing provides up to 15% discount compared to monthly billing total. For example, Basic annual is $8.99/month vs $9.99/month monthly, and Professional annual is $43.99/month vs $49.99/month monthly. Source: https://positionstack.com/pricing

Source
ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

PositionStack: How do Positionstack overage notifications work?

Positionstack sends alerts at 75%, 90%, and 100% of your monthly request allowance. Overages are calculated at month-end and charged according to each tier's per-request rate (e.g., Business tier: $0.00013332/request). Source: https://positionstack.com/pricing

Source
ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

PositionStack: What payment methods does Positionstack accept?

Positionstack accepts Visa, MasterCard, Discover, American Express, Diner's Club for monthly billing. Enterprise customers may arrange bank transfers for their custom agreements. Source: https://positionstack.com/pricing

Source
ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

PositionStack: Can I downgrade or cancel my Positionstack plan?

Downgrades take effect at your billing cycle end. Cancellations require contacting customer service. Uptime guarantee is 99.9% average over 12 months. Source: https://positionstack.com/pricing

Source
ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

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