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Insurance · head to head

Duck Creek vs Proofpoint

Duck Creek logo

Duck Creek

Insurance

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite
Proofpoint logo

Proofpoint

Cybersecurity

Email security and data protection suite from a private company owned by Thoma Bravo, licensed per user with modules sold separately.

From
$6/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; Proofpoint licensing is per user per year with each capability as a separate stock item, so the platform shown in a proof of concept is normally several products, and adding awareness training, data loss prevention or insider threat monitoring later is a fresh negotiation rather than enabling a feature.
  • They diverge on capability: Duck Creek covers Policy administration, Proofpoint covers Inline secure email gateway.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Duck Creek and Proofpoint actually diverge.

Attributes where Duck Creek and Proofpoint differ
AttributeDuck CreekProofpoint
Starting priceOn request$6/month
Pricing modelquotesubscription
PlatformsWebEmail, Cloud, Web
CategoryInsuranceCybersecurity
Founded20032002

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Only in Proofpoint

  • Inline secure email gateway
  • Attachment sandboxing
  • URL rewriting and click-time analysis
  • Threat Response Auto-Pull
  • Email Fraud Defense
  • Security awareness training
  • Insider Threat Management
  • Enterprise DLP

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek

  • Policy administrationnot Proofpoint
  • Claims managementnot Proofpoint
  • Rating and billingnot Proofpoint
  • Underwriting automationnot Proofpoint
  • Enterprise insurance operationsnot Proofpoint

Proofpoint

  • A regulated organisation that needs a filtering layer, DMARC enforcement and archiving with an auditable trail across all threenot Duck Creek
  • An organisation that suffered a business email compromise and must show its board a control that stops delivery rather than remediating afterwardsnot Duck Creek
  • Concentrating stronger controls and training on the specific individuals who actually receive targeted attacks rather than applying uniform policynot Duck Creek
  • Retracting a phishing message from thousands of mailboxes after the verdict changes, including copies that were forwarded internallynot Duck Creek

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Proofpoint

  • Licensing is per user per year with each capability as a separate stock item, so the platform shown in a proof of concept is normally several products, and adding awareness training, data loss prevention or insider threat monitoring later is a fresh negotiation rather than enabling a feature.
  • It sits inline with MX records pointed at it, so any service degradation is a mail outage for the entire organisation, and both migrating on and migrating off are cutovers with queueing, rollback planning and a real risk of message loss.
  • Most customers on Microsoft 365 E5 or Google Workspace Enterprise are already paying for native filtering, so Proofpoint is a second licence layered over a capability the organisation owns, and that comparison is raised by finance at every single renewal.
  • The administration console carries a decade of acquisitions: the classic gateway policy routes and filters do not share a model with the newer module interfaces, rule evaluation is order-sensitive in ways that surprise untrained administrators, and mistakes there silently change what is delivered.
  • Quarantine management is a standing helpdesk workload because legitimate bulk mail, invoices and supplier notifications are held, and unless end-user digests are configured and users are taught to use them, the security team becomes the mail release desk.

Pricing, plan by plan

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Proofpoint

$6/month
  • Email Protection$6/month
    • Per user
    • Advanced threat detection
    • Data loss prevention
  • Compliance$8/month
    • All Email Protection
    • Archive & search
    • eDiscovery
  • Advanced Threat$10/month
    • All Compliance features
    • Targeted attack detection
    • Behavior analytics

Which should you pick?

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Choose Proofpoint if

  • You need inline secure email gateway.
  • You work on Email, Cloud, Web.
  • You also want attachment sandboxing.
Proofpoint review

Questions people ask

Is Duck Creek or Proofpoint better?
Neither clearly leads. Duck Creek starts at On request and Proofpoint at $6/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek or Proofpoint?
Duck Creek starts at On request and Proofpoint at $6/month.
Does Duck Creek or Proofpoint run on more platforms?
Duck Creek runs on Web. Proofpoint runs on Email, Cloud, Web.
What is Duck Creek best used for?
Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, policy administration and claims management are not what Proofpoint is typically brought in for.
What can Duck Creek do that Proofpoint cannot?
Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Proofpoint covers Inline secure email gateway, Attachment sandboxing, URL rewriting and click-time analysis, Threat Response Auto-Pull.

Answered from the vendors’ own pages

Duck Creek: How does Duck Creek pricing work?

Duck Creek does not publicly disclose specific pricing plans, costs, or tiers. The company directs interested parties to contact their sales team directly, as solutions are customized for individual clients.

Source
Proofpoint: Does it replace Microsoft Defender for Office 365?

Functionally it overlaps heavily, and running both means paying twice for filtering. Most Proofpoint customers on Microsoft 365 keep Defender licensed because it is bundled in E5 and use Proofpoint as the inline gateway. Expect to justify that duplication annually.

Duck Creek: What Duck Creek products require pricing discussions?

Duck Creek's Intelligent Core platform (Policy, Rating, Billing, Claims) and Agentic AI Platform pricing depends on factors such as company size, deployment model (cloud vs. on-premise), implementation scope, and specific modules required.

Source
Proofpoint: Who owns Proofpoint?

Thoma Bravo, a private equity firm, which took the company private in 2021. It has continued to acquire since, including Tessian, Normalyze and Hornetsecurity, which is why the portfolio spans so many adjacent categories.

Duck Creek: How do I get a quote from Duck Creek?

Duck Creek directs prospects to contact their sales team through a 'Talk with an Expert' button or the contact form at their website. They require direct sales engagement for pricing discussions.

Source
Proofpoint: Do I have to change my MX records?

For the gateway, yes. That is what makes it inline and able to block before delivery. Some newer capabilities integrate through the mailbox API instead, but the core protection model is MX-level.

Proofpoint: Is security awareness training included?

No, it is a separate subscription. It integrates well with the threat data, so training can target the users actually being attacked, but it is a distinct line item on the quote.

Proofpoint: What does Threat Response Auto-Pull actually do?

It removes messages from mailboxes after delivery when the verdict changes, including copies that users forwarded internally. It is the answer to the case where a link was clean at delivery and weaponised an hour later.

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