Softwr

Insurance · head to head

Duck Creek vs Mimecast

Duck Creek logo

Duck Creek

Insurance

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite
Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request
  • They diverge on capability: Duck Creek covers Policy administration, Mimecast covers Advanced threat detection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Duck Creek and Mimecast actually diverge.

Attributes where Duck Creek and Mimecast differ
AttributeDuck CreekMimecast
Starting priceOn request$4/month
Pricing modelquotesubscription
PlatformsWebEmail, Cloud, Collaboration
CategoryInsuranceCybersecurity

Identical on both: free tier (No), user rating (Not yet rated), founded (2003).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

Both cover

  • Salesforce
  • ServiceNow
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek

  • Policy administrationnot Mimecast
  • Claims managementnot Mimecast
  • Rating and billingnot Mimecast
  • Underwriting automationnot Mimecast
  • Enterprise insurance operationsnot Mimecast

Mimecast

  • Email security filtering against phishing and targeted attacksnot Duck Creek
  • Email archiving, continuity and compliance for organisationsnot Duck Creek

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

Pricing, plan by plan

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

Which should you pick?

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Questions people ask

Is Duck Creek or Mimecast better?
Neither clearly leads. Duck Creek starts at On request and Mimecast at $4/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek or Mimecast?
Duck Creek starts at On request and Mimecast at $4/month.
Does Duck Creek or Mimecast run on more platforms?
Duck Creek runs on Web. Mimecast runs on Email, Cloud, Collaboration.
What is Duck Creek best used for?
Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, policy administration and claims management are not what Mimecast is typically brought in for.
What can Duck Creek do that Mimecast cannot?
Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking. Both handle Salesforce, ServiceNow, Cloud deployment.

Answered from the vendors’ own pages

Duck Creek: How does Duck Creek pricing work?

Duck Creek does not publicly disclose specific pricing plans, costs, or tiers. The company directs interested parties to contact their sales team directly, as solutions are customized for individual clients.

Source
Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
Duck Creek: What Duck Creek products require pricing discussions?

Duck Creek's Intelligent Core platform (Policy, Rating, Billing, Claims) and Agentic AI Platform pricing depends on factors such as company size, deployment model (cloud vs. on-premise), implementation scope, and specific modules required.

Source
Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
Duck Creek: How do I get a quote from Duck Creek?

Duck Creek directs prospects to contact their sales team through a 'Talk with an Expert' button or the contact form at their website. They require direct sales engagement for pricing discussions.

Source
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