Softwr

Maritime · head to head

Dockwa vs TicketingHub

Dockwa logo

Dockwa

Maritime

Marina reservation, management and boater marketplace software

From
On request
Rated
-
Full reviewWebsite
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dockwa the marina absorbs the transaction cost because Dockwa forbids charging boaters more for booking through the platform, so roughly three and a half per cent of dockage revenue comes off the marina margin.; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: Dockwa covers Transient reservations, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Dockwa and TicketingHub actually diverge.

Attributes where Dockwa and TicketingHub differ
AttributeDockwaTicketingHub
Pricing modelPer booking plus optional monthly modulesPer booking, 3 per cent of booking value
CategoryMaritimeTravel

Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dockwa

  • Transient reservations
  • Seasonal contracts
  • Slip assignment
  • Boater marketplace
  • Integrated payments
  • Guest communication
  • Occupancy reporting
  • Revenue management module

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

Dockwa

  • A transient-heavy marina on a popular cruising route wanting booking demand as well as softwarenot TicketingHub
  • A harbour replacing a paper ledger and phone-based reservation processnot TicketingHub
  • A yacht club managing seasonal contracts and renewals alongside visitor dockagenot TicketingHub
  • A marina group standardising slip assignment and occupancy reporting across sitesnot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot Dockwa
  • A small attraction wanting door scanning and online booking in one systemnot Dockwa
  • A transport operator selling timed boarding tickets with capacity limitsnot Dockwa
  • A new experience business unwilling to commit to fixed software cost before it has volumenot Dockwa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dockwa

  • The marina absorbs the transaction cost because Dockwa forbids charging boaters more for booking through the platform, so roughly three and a half per cent of dockage revenue comes off the marina margin.
  • Pricing has shifted from purely transactional toward an annual software fee plus transaction costs, which changes the economics for marinas that signed on the original basis.
  • The revenue management and premium capability sits behind an extra monthly subscription of a few hundred dollars, so the useful version of the product is not the entry-level one.
  • Demand is heavily concentrated in North American cruising corridors; a marina elsewhere pays marketplace economics for software-only benefit.
  • A marina that comes to rely on Dockwa for occupancy has handed its customer relationship and its booking channel to a third party, which is a real strategic dependency in a fragmented industry.

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

Dockwa

On request
  • Booking$undefined/month
    • Around 2.5% card processing plus roughly 1% service fee on platform bookings
    • Reservation management and slip assignment
    • Boater marketplace exposure
  • Premium modules$299/month
    • Additional monthly subscription on top of transaction fees
    • Revenue management and dynamic dockage pricing
    • Extended reporting

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose Dockwa if

  • You need transient reservations.
  • You work on Web, iOS, Android.
  • You also want seasonal contracts.
Dockwa review

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.
TicketingHub review

Questions people ask

Is Dockwa or TicketingHub better?
Neither clearly leads. Dockwa starts at On request and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dockwa or TicketingHub?
Dockwa starts at On request and TicketingHub at On request.
Does Dockwa or TicketingHub run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Dockwa best used for?
Dockwa is most often used for a transient-heavy marina on a popular cruising route wanting booking demand as well as software, a harbour replacing a paper ledger and phone-based reservation process, a yacht club managing seasonal contracts and renewals alongside visitor dockage, a marina group standardising slip assignment and occupancy reporting across sites. Of those, a transient-heavy marina on a popular cruising route wanting booking demand as well as software and a harbour replacing a paper ledger and phone-based reservation process are not what TicketingHub is typically brought in for.
What can Dockwa do that TicketingHub cannot?
Dockwa covers Transient reservations, Seasonal contracts, Slip assignment, Boater marketplace. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

Dockwa: What does Dockwa cost a marina?

Around 2.5 per cent card processing plus roughly 1 per cent service fee on bookings taken through the platform, with premium modules such as revenue management sold as an additional monthly subscription near 299 dollars.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Dockwa: Does the boater pay a fee?

No. Dockwa requires that boaters pay the same rate through the app as they would by calling the marina, so the cost sits with the marina.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

Dockwa: Is it worth it outside the north east and Florida?

Less so. The software works anywhere but the demand side is concentrated, so marinas in thinner markets pay marketplace pricing for management software.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

Dockwa: Can it handle seasonal contracts as well as transients?

Yes, both seasonal slip agreements and nightly transient dockage are managed in the same system.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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