Software · head to head
DealerSocket vs CCC Intelligent Solutions
C
CCC Intelligent Solutions
Software
Complete collision and claims solutions
- From
- On request
- Rated
- -
The short version
- Each has a real cost: DealerSocket pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote; CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.
- They diverge on capability: DealerSocket covers Customer CRM, CCC Intelligent Solutions covers Estimating engine.
Where they differ
Only the attributes on which DealerSocket and CCC Intelligent Solutions actually diverge.
| Attribute | DealerSocket | CCC Intelligent Solutions |
|---|---|---|
| Pricing model | quote | subscription |
| Platforms | Web, Ios, Android, Api | Web, Mobile, Desktop |
| Founded | 2001 | 1980 |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DealerSocket
- Customer CRM
- Lead management
- Inventory management
- Desking tools
- Marketing automation
- Digital retail
- Analytics dashboard
- Mobile app
Only in CCC Intelligent Solutions
- Estimating engine
- Claims management
- Work order tracking
- Photo management
- Parts pricing
- Labor guides
- Workflow automation
- Communication platform
Both cover
- DMS platforms
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
DealerSocket
- Auto dealerships managing CRM, inventory pricing, and lead workflows across a suite of dealership productsnot CCC Intelligent Solutions
CCC Intelligent Solutions
- Dealership Managementnot DealerSocket
- Service Schedulingnot DealerSocket
- Inventory Managementnot DealerSocket
- Sales Operationsnot DealerSocket
- Customer Relationshipnot DealerSocket
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DealerSocket
- Pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote
CCC Intelligent Solutions
- The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.
Pricing, plan by plan
DealerSocket
On request- CRM$undefined/month
- Lead management
- Sales desking
- Activity tracking
- Inventory+$undefined/month
- Inventory management
- Pricing tools
- Photo management
- Complete Platform$undefined/month
- Full CRM
- Inventory+
- Digital retail
CCC Intelligent Solutions
On request- Estimating Suite$undefined/month
- Damage estimating
- Parts pricing
- Labor guides
- Claims Suite$undefined/month
- Claims management
- Repair tracking
- Communication tools
- Complete Platform$undefined/month
- All modules
- Complete integration
- Custom workflows
Which should you pick?
Choose DealerSocket if
- You need customer crm.
- You work on Web, Ios, Android, Api.
- You also want lead management.
Choose CCC Intelligent Solutions if
- You need estimating engine.
- You work on Web, Mobile, Desktop.
- You also want claims management.
Questions people ask
- Is DealerSocket or CCC Intelligent Solutions better?
- Neither clearly leads. DealerSocket starts at On request and CCC Intelligent Solutions at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DealerSocket or CCC Intelligent Solutions?
- DealerSocket starts at On request and CCC Intelligent Solutions at On request.
- Does DealerSocket or CCC Intelligent Solutions run on more platforms?
- DealerSocket runs on Web, Ios, Android, Api. CCC Intelligent Solutions runs on Web, Mobile, Desktop.
- What is DealerSocket best used for?
- DealerSocket is most often used for auto dealerships managing crm, inventory pricing, and lead workflows across a suite of dealership products. Of those, auto dealerships managing crm, inventory pricing, and lead workflows across a suite of dealership products is not what CCC Intelligent Solutions is typically brought in for.
- What can DealerSocket do that CCC Intelligent Solutions cannot?
- DealerSocket covers Customer CRM, Lead management, Inventory management, Desking tools. CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Both handle DMS platforms, Data encryption.