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Marketing · head to head

Crazy Egg vs Google Forms

Crazy Egg logo

Crazy Egg

Marketing

Website optimization with heatmaps

From
$29/month
Free plan
No
Full reviewWebsite
Google Forms logo

Google Forms

Surveys

Survey tool bundled with Google Workspace that cannot be disabled separately from Drive and Docs

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Google Forms has a free tier, so it costs nothing to try first.
  • Each has a real cost: Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly; Google Forms forms has no service toggle of its own and is governed by the Drive and Docs service, so an administrator cannot disable it for an organisational unit without also disabling Docs, Sheets, Slides and Drive for those same users.
  • They diverge on capability: Crazy Egg covers Heatmaps, Google Forms covers Bundled with every Workspace edition.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Crazy Egg and Google Forms actually diverge.

Attributes where Crazy Egg and Google Forms differ
AttributeCrazy EggGoogle Forms
Starting price$29/monthFree
Pricing modelUnknownIncluded with Google Workspace, not sold separately
Free tierNoYes
PlatformsWeb, APIWeb, iOS, Android
CategoryMarketingSurveys
Founded2006Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Crazy Egg

  • Heatmaps
  • Scrollmaps
  • Confetti Reports
  • A/B Testing
  • Session Recordings
  • Google Analytics
  • Shopify
  • WordPress

Only in Google Forms

  • Bundled with every Workspace edition
  • Linked Sheets responses
  • Per-unit external sharing controls
  • Auto-close
  • Gemini assistance
  • Locked mode quizzes

What people use each for

The jobs each tool is most often brought in to do.

Crazy Egg

  • Click, scroll and move heatmaps on a pagenot Google Forms
  • Session recordings to see where visitors strugglenot Google Forms
  • A/B testing page variantsnot Google Forms
  • Snapshot reports comparing behaviour over timenot Google Forms

Google Forms

  • Schools and universities running quizzes and collecting coursework where Workspace is already the standardnot Crazy Egg
  • Internal data collection that must land in a Google Sheet for onward analysis without any export stepnot Crazy Egg
  • Organisations that want a form tool with zero incremental cost and no procurement conversationnot Crazy Egg
  • Simple public surveys where no respondent sign-in is required and no file uploads are involvednot Crazy Egg

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Crazy Egg

  • The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • All plans are billed annually rather than monthly
  • There is no free tier, only a trial
  • Reaching 500,000 pageviews means the Pro plan at $249 a month

Google Forms

  • Forms has no service toggle of its own and is governed by the Drive and Docs service, so an administrator cannot disable it for an organisational unit without also disabling Docs, Sheets, Slides and Drive for those same users.
  • Data Regions covers Forms only for data at rest and not during processing, Business Starter gets no data regions at all, and Forms is excluded from client-side encryption and unmentioned in Assured Controls, so the residency guarantees are weaker than for Gmail or Drive.
  • Google Vault has no Forms-specific retention rule, hold or export, reaching forms only as Drive files, which means survey responses are reliably retainable only when they are routed to a linked Google Sheet.
  • Adding a file upload question requires every respondent to sign in to a Google account, which destroys anonymity and excludes anyone without one, and uploaded files consume the form owner personal Drive quota rather than an organisational pool.
  • File uploads are disabled when a form lives in a shared drive, so the ownership pattern that survives a staff departure and the upload feature are mutually exclusive, and a deleted owner Drive files are recoverable for only twenty days.

Pricing, plan by plan

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Google Forms

Free
  • Personal Google accountFree
    • Free with any personal Google account
    • 300 pieces of content per form, counting questions, descriptions, images and videos
    • 75 sections per form
  • Google Workspace Business Starter$undefined/year
    • Included in the subscription price, not sold separately
    • No data regions coverage at all at this tier
    • Forms governed by the Drive and Docs service toggle
  • Business Standard, Business Plus, Frontline Standard, Education Standard, Enterprise Essentials$undefined/year
    • Included in the subscription price, not sold separately
    • Fundamental data regions, one organisation-wide at-rest policy
    • Forms covered at rest only, not during processing
  • Frontline Plus, Enterprise Plus, or the Data Regions add-on$undefined/year
    • Included in the subscription price, not sold separately
    • Enterprise data regions with per-unit and per-group policies
    • Forms still excluded from client-side encryption and unnamed in Assured Controls

Which should you pick?

Choose Crazy Egg if

  • You need heatmaps.
  • You work on Web, API.
  • You also want scrollmaps.
Crazy Egg review

Choose Google Forms if

  • You need bundled with every workspace edition.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want linked sheets responses.
Google Forms review

Questions people ask

Is Crazy Egg or Google Forms better?
Neither clearly leads. Crazy Egg starts at $29/month and Google Forms at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Crazy Egg or Google Forms?
Google Forms has a free tier; the other does not. Paid plans start at $29/month for Crazy Egg and Free for Google Forms.
Does Crazy Egg or Google Forms run on more platforms?
Crazy Egg runs on Web, API. Google Forms runs on Web, iOS, Android.
Can I use Google Forms for free?
Yes. Google Forms has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Crazy Egg best used for?
Crazy Egg is most often used for click, scroll and move heatmaps on a page, session recordings to see where visitors struggle, a/b testing page variants, snapshot reports comparing behaviour over time. Of those, click, scroll and move heatmaps on a page and session recordings to see where visitors struggle are not what Google Forms is typically brought in for.
What can Crazy Egg do that Google Forms cannot?
Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Google Forms covers Bundled with every Workspace edition, Linked Sheets responses, Per-unit external sharing controls, Auto-close.

Answered from the vendors’ own pages

Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source
Google Forms: Can I buy Google Forms separately?

No. It is bundled with Drive and the Docs editors in every Workspace edition and is free with a personal Google account. There is no standalone SKU.

Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source
Google Forms: How many responses can one form take?

Google publishes no limit. The practical ceiling is the linked Google Sheet at ten million cells. The documented 300 figure is pieces of content per form, not questions and not responses.

Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source
Google Forms: Can I turn Forms off but keep Drive?

No. Forms is controlled by the Drive and Docs service toggle. You can restrict external sharing of forms per organisational unit, but you cannot disable Forms alone.

Google Forms: Are responses covered by Vault?

Only as Drive files. There is no Forms-specific hold or export, so route responses to a linked Sheet if they need to be retained or produced in discovery.

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