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Marketing · head to head

Crazy Egg vs LimeSurvey

Crazy Egg logo

Crazy Egg

Marketing

Website optimization with heatmaps

From
$29/month
Free plan
No
LimeSurvey logo

LimeSurvey

Surveys

Open source survey software you can self-host, with German-hosted cloud as the alternative

From
Free
Free plan
Yes

The short version

  • Only LimeSurvey has a free tier, so it costs nothing to try first.
  • Each has a real cost: Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly; LimeSurvey self-hosting shifts patching, backups and PHP upgrades onto your own team, and neglected installations become a security liability holding participant data.
  • They diverge on capability: Crazy Egg covers Heatmaps, LimeSurvey covers Self-hosted deployment.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Crazy Egg and LimeSurvey actually diverge.

Attributes where Crazy Egg and LimeSurvey differ
AttributeCrazy EggLimeSurvey
Starting price$29/monthFree
Pricing modelUnknownOpen source, with paid cloud hosting
Free tierNoYes
PlatformsWeb, APIWeb, Self-hosted
CategoryMarketingSurveys
Founded2006Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Crazy Egg

  • Heatmaps
  • Scrollmaps
  • Confetti Reports
  • A/B Testing
  • Session Recordings
  • Google Analytics
  • Shopify
  • WordPress

Only in LimeSurvey

  • Self-hosted deployment
  • Question type depth
  • Expression manager
  • Quotas and screening
  • Multilingual surveys
  • Participant management

What people use each for

The jobs each tool is most often brought in to do.

Crazy Egg

  • Click, scroll and move heatmaps on a pagenot LimeSurvey
  • Session recordings to see where visitors strugglenot LimeSurvey
  • A/B testing page variantsnot LimeSurvey
  • Snapshot reports comparing behaviour over timenot LimeSurvey

LimeSurvey

  • A university study whose ethics approval requires participant data to stay on institutional serversnot Crazy Egg
  • A public body procuring survey software under European data protection rulesnot Crazy Egg
  • A market research agency running multilingual instruments with quotas and screening logicnot Crazy Egg
  • A team that needs complex matrix and ranking questions consumer form builders do not supportnot Crazy Egg

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Crazy Egg

  • The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • All plans are billed annually rather than monthly
  • There is no free tier, only a trial
  • Reaching 500,000 pageviews means the Pro plan at $249 a month

LimeSurvey

  • Self-hosting shifts patching, backups and PHP upgrades onto your own team, and neglected installations become a security liability holding participant data.
  • The default interface and themes look dated beside Typeform or Jotform, which measurably lowers completion rates on consumer-facing surveys.
  • Cloud plans are capped on responses per period, so an unexpectedly successful field wave can force an upgrade in the middle of data collection.
  • Serious theming and layout changes require template and CSS work rather than a visual designer, so agencies often budget developer time per project.
  • Support on the free edition is community forums only, and paid support is a separate purchase, which is a poor fit for teams with no technical staff.

Pricing, plan by plan

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

LimeSurvey

Free
  • Community Edition (self-hosted)Free
    • Free under the GNU General Public Licence
    • No response limits imposed by the vendor
    • Hosting, patching, backups and upgrades are your responsibility
  • LimeSurvey Cloud$undefined/year
    • Hosted on servers in Germany
    • Tiered on responses and storage per period rather than per user
    • Higher tiers add branding removal, more storage and support

Which should you pick?

Choose Crazy Egg if

  • You need heatmaps.
  • You work on Web, API.
  • You also want scrollmaps.

Choose LimeSurvey if

  • You need self-hosted deployment.
  • You want to start without paying.
  • You work on Web, Self-hosted.
  • You also want question type depth.

Questions people ask

Is Crazy Egg or LimeSurvey better?
Neither clearly leads. Crazy Egg starts at $29/month and LimeSurvey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Crazy Egg or LimeSurvey?
LimeSurvey has a free tier; the other does not. Paid plans start at $29/month for Crazy Egg and Free for LimeSurvey.
Does Crazy Egg or LimeSurvey run on more platforms?
Crazy Egg runs on Web, API. LimeSurvey runs on Web, Self-hosted.
Can I use LimeSurvey for free?
Yes. LimeSurvey has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Crazy Egg best used for?
Crazy Egg is most often used for click, scroll and move heatmaps on a page, session recordings to see where visitors struggle, a/b testing page variants, snapshot reports comparing behaviour over time. Of those, click, scroll and move heatmaps on a page and session recordings to see where visitors struggle are not what LimeSurvey is typically brought in for.
What can Crazy Egg do that LimeSurvey cannot?
Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. LimeSurvey covers Self-hosted deployment, Question type depth, Expression manager, Quotas and screening.

Answered from the vendors’ own pages

Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source
LimeSurvey: Is LimeSurvey really free?

The self-hosted Community Edition is free under the GPL with no vendor response limits. The hosted cloud is paid and tiered by response volume.

Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source
LimeSurvey: Where is cloud data stored?

On servers in Germany, which is why public sector and academic buyers choose it over United States hosted competitors.

Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source
LimeSurvey: Can it handle complex research designs?

Yes. Quotas, randomisation, piping and matrix question types are core features rather than enterprise add-ons.

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