Marketing · head to head
Crazy Egg vs LimeSurvey

LimeSurvey
Surveys
Open source survey software you can self-host, with German-hosted cloud as the alternative
- From
- Free
- Free plan
- Yes
The short version
- Only LimeSurvey has a free tier, so it costs nothing to try first.
- Each has a real cost: Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly; LimeSurvey self-hosting shifts patching, backups and PHP upgrades onto your own team, and neglected installations become a security liability holding participant data.
- They diverge on capability: Crazy Egg covers Heatmaps, LimeSurvey covers Self-hosted deployment.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Crazy Egg and LimeSurvey actually diverge.
| Attribute | Crazy Egg | LimeSurvey |
|---|---|---|
| Starting price | $29/month | Free |
| Pricing model | Unknown | Open source, with paid cloud hosting |
| Free tier | No | Yes |
| Platforms | Web, API | Web, Self-hosted |
| Category | Marketing | Surveys |
| Founded | 2006 | Unknown |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Crazy Egg
- Heatmaps
- Scrollmaps
- Confetti Reports
- A/B Testing
- Session Recordings
- Google Analytics
- Shopify
- WordPress
Only in LimeSurvey
- Self-hosted deployment
- Question type depth
- Expression manager
- Quotas and screening
- Multilingual surveys
- Participant management
What people use each for
The jobs each tool is most often brought in to do.
Crazy Egg
- Click, scroll and move heatmaps on a pagenot LimeSurvey
- Session recordings to see where visitors strugglenot LimeSurvey
- A/B testing page variantsnot LimeSurvey
- Snapshot reports comparing behaviour over timenot LimeSurvey
LimeSurvey
- A university study whose ethics approval requires participant data to stay on institutional serversnot Crazy Egg
- A public body procuring survey software under European data protection rulesnot Crazy Egg
- A market research agency running multilingual instruments with quotas and screening logicnot Crazy Egg
- A team that needs complex matrix and ranking questions consumer form builders do not supportnot Crazy Egg
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Crazy Egg
- The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
- All plans are billed annually rather than monthly
- There is no free tier, only a trial
- Reaching 500,000 pageviews means the Pro plan at $249 a month
LimeSurvey
- Self-hosting shifts patching, backups and PHP upgrades onto your own team, and neglected installations become a security liability holding participant data.
- The default interface and themes look dated beside Typeform or Jotform, which measurably lowers completion rates on consumer-facing surveys.
- Cloud plans are capped on responses per period, so an unexpectedly successful field wave can force an upgrade in the middle of data collection.
- Serious theming and layout changes require template and CSS work rather than a visual designer, so agencies often budget developer time per project.
- Support on the free edition is community forums only, and paid support is a separate purchase, which is a poor fit for teams with no technical staff.
Pricing, plan by plan
Crazy Egg
$29/monthNo published plan breakdown. See the Crazy Egg review.
LimeSurvey
Free- Community Edition (self-hosted)Free
- Free under the GNU General Public Licence
- No response limits imposed by the vendor
- Hosting, patching, backups and upgrades are your responsibility
- LimeSurvey Cloud$undefined/year
- Hosted on servers in Germany
- Tiered on responses and storage per period rather than per user
- Higher tiers add branding removal, more storage and support
Which should you pick?
Choose LimeSurvey if
- You need self-hosted deployment.
- You want to start without paying.
- You work on Web, Self-hosted.
- You also want question type depth.
Questions people ask
- Is Crazy Egg or LimeSurvey better?
- Neither clearly leads. Crazy Egg starts at $29/month and LimeSurvey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Crazy Egg or LimeSurvey?
- LimeSurvey has a free tier; the other does not. Paid plans start at $29/month for Crazy Egg and Free for LimeSurvey.
- Does Crazy Egg or LimeSurvey run on more platforms?
- Crazy Egg runs on Web, API. LimeSurvey runs on Web, Self-hosted.
- Can I use LimeSurvey for free?
- Yes. LimeSurvey has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
- What is Crazy Egg best used for?
- Crazy Egg is most often used for click, scroll and move heatmaps on a page, session recordings to see where visitors struggle, a/b testing page variants, snapshot reports comparing behaviour over time. Of those, click, scroll and move heatmaps on a page and session recordings to see where visitors struggle are not what LimeSurvey is typically brought in for.
- What can Crazy Egg do that LimeSurvey cannot?
- Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. LimeSurvey covers Self-hosted deployment, Question type depth, Expression manager, Quotas and screening.
Answered from the vendors’ own pages
Crazy Egg: How is Crazy Egg priced?
Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.
SourceLimeSurvey: Is LimeSurvey really free?
The self-hosted Community Edition is free under the GPL with no vendor response limits. The hosted cloud is paid and tiered by response volume.
Crazy Egg: What features does Crazy Egg include?
Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.
SourceLimeSurvey: Where is cloud data stored?
On servers in Germany, which is why public sector and academic buyers choose it over United States hosted competitors.
Crazy Egg: Does Crazy Egg offer a free trial?
Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.
SourceLimeSurvey: Can it handle complex research designs?
Yes. Quotas, randomisation, piping and matrix question types are core features rather than enterprise add-ons.
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