Softwr

Marketing · head to head

Countly vs Saleor

Countly logo

Countly

Marketing

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Saleor logo

Saleor

E-Commerce

Open-source, headless e-commerce platform with a GraphQL API

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Saleor saleor requires development resources to build a storefront, since it ships as an API-only backend without a front-end store out of the box.
  • They diverge on capability: Countly covers Event tracking, Saleor covers GraphQL API.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Countly and Saleor actually diverge.

Attributes where Countly and Saleor differ
AttributeCountlySaleor
Pricing modelsubscriptionopen-source
PlatformsWeb, Mobile, Apiweb, api
CategoryMarketingE-Commerce
Founded20122019

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in Saleor

  • GraphQL API
  • Admin dashboard
  • Webhooks and apps
  • Omnichannel order processing
  • Configurator CLI
  • OpenTelemetry tracing
  • OpenID Connect support

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Saleor
  • Self hosting analytics where data cannot leave the organisationnot Saleor

Saleor

  • Custom headless storefrontsnot Countly
  • Composable commerce architecturesnot Countly
  • Omnichannel retail and B2B commercenot Countly
  • Developer-built e-commerce requiring deep API accessnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Saleor

  • Saleor requires development resources to build a storefront, since it ships as an API-only backend without a front-end store out of the box.
  • Self-hosting requires managing infrastructure, scaling, and updates, which adds operational overhead compared to fully managed platforms.
  • Saleor Cloud's paid tiers start at $1,599/month, making the managed offering costly for small merchants compared to typical SaaS store builders.
  • The GraphQL-first, code-driven approach has a steeper learning curve for non-technical users than drag-and-drop e-commerce builders.

Pricing, plan by plan

Countly

Free
  • Flex (Private Cloud)$175/month
    • Usage-based pricing (not seat-based)
    • Advanced Analytics included
    • Adaptivity and Intelligence available as add-ons
  • Enterprise (Self-Hosted)$null/mo
    • Custom pricing, requires demo booking
    • All capabilities included
    • Deploy on your infrastructure

Saleor

Free
  • Sandboxes (Cloud)Free
    • Free forever tier for prototyping and development
  • Select (Cloud)$1599/month
    • Up to $200,000 GMV monthly
    • 0.8% fee on orders exceeding GMV limit
    • Dedicated Slack channel
  • Volume (Cloud)$3999/month
    • Up to $1,000,000 GMV monthly
    • 0.4% fee on orders exceeding GMV limit
    • Dedicated Slack channel
  • Enterprise (Cloud)$undefined/mo
    • Custom GMV limits
    • Fees negotiable as low as 0.2%
    • Project delivery lead

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Saleor if

  • You need graphql api.
  • You want to start without paying.
  • You work on web, api.
  • You also want admin dashboard.
Saleor review

Questions people ask

Is Countly or Saleor better?
Neither clearly leads. Countly starts at Free and Saleor at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Saleor?
Countly starts at Free and Saleor at Free.
Does Countly or Saleor run on more platforms?
Countly runs on Web, Mobile, Api. Saleor runs on web, api.
Can I use Countly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Saleor is typically brought in for.
What can Countly do that Saleor cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Saleor covers GraphQL API, Admin dashboard, Webhooks and apps, Omnichannel order processing.

Answered from the vendors’ own pages

Countly: How much does Countly cost?

Countly's Flex plan (private cloud) starts at $175/month with pay-as-you-go cancellation. Enterprise (self-hosted) requires custom pricing and annual billing. Both plans include advanced analytics, and Flex offers a 14-day free trial.

Source
Saleor: Is Saleor free to use?

Yes. Saleor is open source under the BSD-3-Clause license and can be self-hosted for free. Saleor Cloud also offers a free Sandboxes tier for prototyping and development.

Source
Countly: What is the difference between Countly Flex and Enterprise plans?

Flex uses usage-based pricing on Countly's cloud with monthly billing. Enterprise requires custom pricing and annual billing, but allows self-hosting on your infrastructure with zero vendor access to data, dedicated support, and included SLA.

Source
Saleor: How much does Saleor Cloud cost?

Saleor Cloud paid plans start at $1,599/month for the Select plan (up to $200,000 monthly GMV), with Volume at $3,999/month and custom Enterprise pricing for larger merchants.

Source
Countly: Can I add Adaptivity and Intelligence to Countly Flex?

Yes, Adaptivity and Intelligence suites can be added to Flex as needed. Both are included standard with Enterprise plans.

Source
Saleor: Does Saleor provide a storefront out of the box?

No. Saleor is an API-only, headless commerce backend built on GraphQL; storefronts must be built separately using the API and are not bundled with the platform.

Source
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