Softwr

Customer Success · head to head

Conga vs DocuSign

Conga logo

Conga

Customer Success

Revenue Lifecycle Management

From
$50/month
Rated
-
Full reviewWebsite
DocuSign logo

DocuSign

Sales Enablement

The Way the World Agrees

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only DocuSign has a free tier, so it costs nothing to try first.
  • Each has a real cost: Conga pricing entirely gated behind sales: zero public pricing tiers, plan names, or feature-to-cost mapping available; DocuSign expensive pricing with difficult-to-predict costs and billing surprises; higher tiers required for useful features
  • They diverge on capability: Conga covers CPQ, DocuSign covers Electronic signatures.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Conga and DocuSign actually diverge.

Attributes where Conga and DocuSign differ
AttributeCongaDocuSign
Starting price$50/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
CategoryCustomer SuccessSales Enablement
Founded20062003

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Conga

  • CPQ
  • Contract lifecycle management
  • Document generation
  • E-signatures
  • Workflow automation
  • Microsoft Dynamics
  • Oracle

Only in DocuSign

  • Electronic signatures
  • Templates
  • Mobile signing
  • Audit trail
  • Agreement analytics
  • Microsoft 365
  • Google Workspace
  • Ios support

Both cover

  • Salesforce
  • SAP
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Conga

  • Enterprise quote-to-cash automationnot DocuSign
  • Contract lifecycle managementnot DocuSign
  • Configuration management and document generationnot DocuSign

DocuSign

  • Customer Successnot Conga
  • Esignaturesnot Conga
  • Agreement Cloudnot Conga

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Conga

  • Pricing entirely gated behind sales: zero public pricing tiers, plan names, or feature-to-cost mapping available
  • Custom pricing only: described as 'aligned with business needs' but no benchmark pricing for budget estimation
  • Enterprise positioning unclear: serves T-Mobile, Adobe, Box, LinkedIn, Kraft Heinz but cost structure hidden from prospect research
  • No trial pricing available: must engage demo/sales process before cost visibility

DocuSign

  • Expensive pricing with difficult-to-predict costs and billing surprises; higher tiers required for useful features
  • Slow customer support response times for billing and account issues, with difficulty reaching human agents
  • Limited PDF editing capabilities despite the high price point
  • Difficulties canceling subscriptions and deleting accounts with potential for unauthorized charges
  • Uploaded signatures cannot be changed after signing in some cases, contradicting official documentation

Pricing, plan by plan

Conga

$50/month
  • Essentials$50/month
    • Document generation
    • E-signatures
    • Templates
  • Professional$100/month
    • CPQ
    • CLM
    • Workflow automation

DocuSign

Free
  • Personal$10/month
    • 5 envelopes per month
    • Basic signing
  • Standard$25/month
    • 100 envelopes per user per year
    • Advanced fields
  • Business Pro$40/month
    • 100 envelopes per user per year
    • Bulk send
    • Payment collection

Which should you pick?

Choose Conga if

  • You need cpq.
  • You also want contract lifecycle management.
Conga review

Choose DocuSign if

  • You need electronic signatures.
  • You want to start without paying.
  • You also want templates.
DocuSign review

Questions people ask

Is Conga or DocuSign better?
Neither clearly leads. Conga starts at $50/month and DocuSign at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Conga or DocuSign?
DocuSign has a free tier; the other does not. Paid plans start at $50/month for Conga and Free for DocuSign.
Does Conga or DocuSign run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use DocuSign for free?
Yes. DocuSign has a free tier, so you can try it without paying. Conga starts at $50/month.
What is Conga best used for?
Conga is most often used for enterprise quote-to-cash automation, contract lifecycle management, configuration management and document generation. Of those, enterprise quote-to-cash automation and contract lifecycle management are not what DocuSign is typically brought in for.
What can Conga do that DocuSign cannot?
Conga covers CPQ, Contract lifecycle management, Document generation, E-signatures. DocuSign covers Electronic signatures, Templates, Mobile signing, Audit trail. Both handle Salesforce, SAP, Web support.

Answered from the vendors’ own pages

Conga: Does Conga publish pricing on their website?

No. Conga does not publish specific pricing tiers, fees, or plan names. Pricing is customized per client and requires contacting sales or scheduling a demo.

Source
DocuSign: What are the differences between DocuSign's eSignature and Intelligent Agreement Management (IAM) plans?

eSignature plans focus on document signing starting at $10/month for personal use. IAM plans bundle AI-powered agreement analysis, no-code workflow automation via Maestro, and a smart document repository at higher pricing, designed for enterprise teams managing high volumes of contracts.

Source
Conga: How does Conga price their solutions?

Conga emphasizes custom pricing 'aligned with individual business needs' with priorities on 'business needs, partnership commitment, flexibility, budget alignment, competitive rates, and transparency,' but specific costs are disclosed only in direct sales conversations.

Source
DocuSign: Does DocuSign offer a free trial?

Yes, DocuSign offers a free Personal plan at $10/month (billed annually) or $15/month (billed monthly) with limited features, but no trial period for paid plans.

Source
Conga: What is the process to get Conga pricing?

Customers must contact Conga sales through their inquiry form, book a demo, or call their sales team to receive pricing information tailored to their needs.

Source
DocuSign: What platforms does DocuSign support?

DocuSign integrates with Microsoft 365 (Outlook, Word, Teams), Salesforce, Workday, and Slack. Documents can be sent and signed through these applications without leaving the platform.

Source
DocuSign: What are the envelope limits on DocuSign's plans?

The Personal plan includes 5 envelopes per month. Standard and Business Pro plans limit to 100 envelopes per user per year. Overages beyond these limits result in additional charges.

Source
DocuSign: Can I cancel my DocuSign subscription?

While DocuSign allows cancellation, users report difficulties reaching support to process cancellations and account deletions, with some experiencing unauthorized charges after attempting to cancel.

Source
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