Softwr

Software · head to head

ClickBank vs Kustomer

ClickBank logo

ClickBank

Software

Digital product affiliate marketplace

From
Free
Rated
-
Full reviewWebsite
Kustomer logo

Kustomer

Software

The future of customer service

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only ClickBank has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClickBank a one time activation fee of $49.95 is charged when a seller's first product is approved; Kustomer pricing not published; requires customised sales assessment and quote for exact costs
  • They diverge on capability: ClickBank covers Digital product marketplace, Kustomer covers Unified customer view.

Where they differ

Only the attributes on which ClickBank and Kustomer actually diverge.

Attributes where ClickBank and Kustomer differ
AttributeClickBankKustomer
Starting priceFreeOn request
Pricing modeltransactionquote
Free tierYesNo
PlatformsWebWeb, Cloud
Founded19982015

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickBank

  • Digital product marketplace
  • High commission rates
  • Recurring billing
  • Refund management
  • Affiliate tools
  • ClickFunnels
  • WordPress
  • Teachable

Only in Kustomer

  • Unified customer view
  • AI automation
  • Omnichannel
  • Workflow automation
  • Knowledge base
  • Analytics
  • Shopify
  • Magento

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClickBank

  • Selling digital products through an affiliate marketplacenot Kustomer
  • Recruiting affiliates to promote an info product or supplementnot Kustomer
  • Earning commission as an affiliate on third party digital productsnot Kustomer

Kustomer

  • Large B2C and B2B organisations managing 600+ customer support interactions across omnichannel platformsnot ClickBank
  • Retail, financial services, travel and hospitality sectors requiring integrated AI-powered supportnot ClickBank
  • Enterprises seeking customer 360 views and advanced workflow automationnot ClickBank

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickBank

  • A one time activation fee of $49.95 is charged when a seller's first product is approved
  • ClickBank retains 7.5% plus $1 on each sale
  • A $5.00 pay period processing fee is charged on every payment issued
  • Refunds cost the seller $0.50 or $1 depending on product price and return date
  • Dormant accounts are charged $1 per pay period after 90 days without earnings, $5 after 180 days and $50 after 365 days
  • Payment is withheld until the account reaches the payment threshold, which defaults to $100

Kustomer

  • Pricing not published; requires customised sales assessment and quote for exact costs
  • Voice (call), SMS, and WhatsApp support operate on separate pay-as-you-go pricing models
  • Customisation-based pricing structure means no transparent cost comparison with competitors

Pricing, plan by plan

ClickBank

Free
  • AffiliateFree
    • Free to join
    • Up to 75% commissions
    • Weekly payouts

Kustomer

On request

No published plan breakdown. See the Kustomer review.

Which should you pick?

Choose ClickBank if

  • You need digital product marketplace.
  • You want to start without paying.
  • You also want high commission rates.
ClickBank review

Choose Kustomer if

  • You need unified customer view.
  • You work on Web, Cloud.
  • You also want ai automation.
Kustomer review

Questions people ask

Is ClickBank or Kustomer better?
Neither clearly leads. ClickBank starts at Free and Kustomer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickBank or Kustomer?
ClickBank has a free tier; the other does not. Paid plans start at Free for ClickBank and On request for Kustomer.
Does ClickBank or Kustomer run on more platforms?
ClickBank runs on Web. Kustomer runs on Web, Cloud.
Can I use ClickBank for free?
Yes. ClickBank has a free tier, so you can try it without paying. Kustomer starts at On request.
What is ClickBank best used for?
ClickBank is most often used for selling digital products through an affiliate marketplace, recruiting affiliates to promote an info product or supplement, earning commission as an affiliate on third party digital products. Of those, selling digital products through an affiliate marketplace and recruiting affiliates to promote an info product or supplement are not what Kustomer is typically brought in for.
What can ClickBank do that Kustomer cannot?
ClickBank covers Digital product marketplace, High commission rates, Recurring billing, Refund management. Kustomer covers Unified customer view, AI automation, Omnichannel, Workflow automation. Both handle Web support.
Share

Related pages

More on ClickBank

More on Kustomer

Keep looking

Other head to heads