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Software · head to head

ClickBank vs Groove

ClickBank logo

ClickBank

Software

Digital product affiliate marketplace

From
Free
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only ClickBank has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClickBank a one time activation fee of $49.95 is charged when a seller's first product is approved; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: ClickBank covers Digital product marketplace, Groove covers Shared inbox.

Where they differ

Only the attributes on which ClickBank and Groove actually diverge.

Attributes where ClickBank and Groove differ
AttributeClickBankGroove
Starting priceFree$12/month
Pricing modeltransactionsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded19982011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickBank

  • Digital product marketplace
  • High commission rates
  • Recurring billing
  • Refund management
  • Affiliate tools
  • ClickFunnels
  • WordPress
  • Teachable

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClickBank

  • Selling digital products through an affiliate marketplacenot Groove
  • Recruiting affiliates to promote an info product or supplementnot Groove
  • Earning commission as an affiliate on third party digital productsnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot ClickBank
  • Handling email, chat and messaging support in one queuenot ClickBank

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickBank

  • A one time activation fee of $49.95 is charged when a seller's first product is approved
  • ClickBank retains 7.5% plus $1 on each sale
  • A $5.00 pay period processing fee is charged on every payment issued
  • Refunds cost the seller $0.50 or $1 depending on product price and return date
  • Dormant accounts are charged $1 per pay period after 90 days without earnings, $5 after 180 days and $50 after 365 days
  • Payment is withheld until the account reaches the payment threshold, which defaults to $100

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

ClickBank

Free
  • AffiliateFree
    • Free to join
    • Up to 75% commissions
    • Weekly payouts

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose ClickBank if

  • You need digital product marketplace.
  • You want to start without paying.
  • You also want high commission rates.
ClickBank review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is ClickBank or Groove better?
Neither clearly leads. ClickBank starts at Free and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickBank or Groove?
ClickBank has a free tier; the other does not. Paid plans start at Free for ClickBank and $12/month for Groove.
Does ClickBank or Groove run on more platforms?
ClickBank runs on Web. Groove runs on Web, Ios, Android.
Can I use ClickBank for free?
Yes. ClickBank has a free tier, so you can try it without paying. Groove starts at $12/month.
What is ClickBank best used for?
ClickBank is most often used for selling digital products through an affiliate marketplace, recruiting affiliates to promote an info product or supplement, earning commission as an affiliate on third party digital products. Of those, selling digital products through an affiliate marketplace and recruiting affiliates to promote an info product or supplement are not what Groove is typically brought in for.
What can ClickBank do that Groove cannot?
ClickBank covers Digital product marketplace, High commission rates, Recurring billing, Refund management. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Web support.
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Related pages

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