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Affiliate Marketing · head to head

ClickBank vs Gladly

ClickBank logo

ClickBank

Affiliate Marketing

Digital product affiliate marketplace

From
Free
Rated
-
Full reviewWebsite
Gladly logo

Gladly

Customer Support

Radically personal customer service

From
$180/month
Rated
-
Full reviewWebsite

The short version

  • Only ClickBank has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClickBank a one time activation fee of $49.95 is charged when a seller's first product is approved; Gladly no pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • They diverge on capability: ClickBank covers Digital product marketplace, Gladly covers Lifelong conversation.

Where they differ

Only the attributes on which ClickBank and Gladly actually diverge.

Attributes where ClickBank and Gladly differ
AttributeClickBankGladly
Starting priceFree$180/month
Pricing modeltransactionsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
CategoryAffiliate MarketingCustomer Support
Founded19982014

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickBank

  • Digital product marketplace
  • High commission rates
  • Recurring billing
  • Refund management
  • Affiliate tools
  • ClickFunnels
  • WordPress
  • Teachable

Only in Gladly

  • Lifelong conversation
  • Omnichannel support
  • Customer timeline
  • Task management
  • Knowledge base
  • IVR
  • Shopify
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClickBank

  • Selling digital products through an affiliate marketplacenot Gladly
  • Recruiting affiliates to promote an info product or supplementnot Gladly
  • Earning commission as an affiliate on third party digital productsnot Gladly

Gladly

  • Customer service built around a single customer record rather than ticketsnot ClickBank
  • Handling support conversations across voice, messaging and emailnot ClickBank

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickBank

  • A one time activation fee of $49.95 is charged when a seller's first product is approved
  • ClickBank retains 7.5% plus $1 on each sale
  • A $5.00 pay period processing fee is charged on every payment issued
  • Refunds cost the seller $0.50 or $1 depending on product price and return date
  • Dormant accounts are charged $1 per pay period after 90 days without earnings, $5 after 180 days and $50 after 365 days
  • Payment is withheld until the account reaches the payment threshold, which defaults to $100

Gladly

  • No pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • The pricing page presents outcome statistics in place of any cost information
  • Every route to a figure goes through a demo or sales conversation

Pricing, plan by plan

ClickBank

Free
  • AffiliateFree
    • Free to join
    • Up to 75% commissions
    • Weekly payouts

Gladly

$180/month
  • Hero$180/month
    • All channels
    • Customer timeline
    • Knowledge base
  • Superhero$210/month
    • Everything in Hero
    • Custom reporting
    • Advanced rules

Which should you pick?

Choose ClickBank if

  • You need digital product marketplace.
  • You want to start without paying.
  • You also want high commission rates.
ClickBank review

Choose Gladly if

  • You need lifelong conversation.
  • You work on Web, Ios, Android.
  • You also want omnichannel support.
Gladly review

Questions people ask

Is ClickBank or Gladly better?
Neither clearly leads. ClickBank starts at Free and Gladly at $180/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickBank or Gladly?
ClickBank has a free tier; the other does not. Paid plans start at Free for ClickBank and $180/month for Gladly.
Does ClickBank or Gladly run on more platforms?
ClickBank runs on Web. Gladly runs on Web, Ios, Android.
Can I use ClickBank for free?
Yes. ClickBank has a free tier, so you can try it without paying. Gladly starts at $180/month.
What is ClickBank best used for?
ClickBank is most often used for selling digital products through an affiliate marketplace, recruiting affiliates to promote an info product or supplement, earning commission as an affiliate on third party digital products. Of those, selling digital products through an affiliate marketplace and recruiting affiliates to promote an info product or supplement are not what Gladly is typically brought in for.
What can ClickBank do that Gladly cannot?
ClickBank covers Digital product marketplace, High commission rates, Recurring billing, Refund management. Gladly covers Lifelong conversation, Omnichannel support, Customer timeline, Task management. Both handle Web support.
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Related pages

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