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Affiliate Marketing · head to head

ClickBank vs Freshdesk

ClickBank logo

ClickBank

Affiliate Marketing

Digital product affiliate marketplace

From
Free
Rated
-
Full reviewWebsite
Freshdesk logo

Freshdesk

All industries

Delight your customers, effortlessly

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only ClickBank has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClickBank a one time activation fee of $49.95 is charged when a seller's first product is approved; Freshdesk growth tier lacks multilingual helpdesk and custom reporting dashboards
  • They diverge on capability: ClickBank covers Digital product marketplace, Freshdesk covers Ticketing.

Where they differ

Only the attributes on which ClickBank and Freshdesk actually diverge.

Attributes where ClickBank and Freshdesk differ
AttributeClickBankFreshdesk
Starting priceFree$19/month
Pricing modeltransactionsubscription
Free tierYesNo
CategoryAffiliate MarketingAll industries
Founded19982010

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickBank

  • Digital product marketplace
  • High commission rates
  • Recurring billing
  • Refund management
  • Affiliate tools
  • ClickFunnels
  • Teachable
  • Kajabi

Only in Freshdesk

  • Ticketing
  • Automation
  • Self-service
  • Team collaboration
  • Multi-channel support
  • SLA management
  • Reporting
  • Mobile apps

Both cover

  • WordPress

What people use each for

The jobs each tool is most often brought in to do.

ClickBank

  • Selling digital products through an affiliate marketplacenot Freshdesk
  • Recruiting affiliates to promote an info product or supplementnot Freshdesk
  • Earning commission as an affiliate on third party digital productsnot Freshdesk

Freshdesk

  • Help desk and ticketing systemnot ClickBank
  • Customer support portal and knowledge basenot ClickBank
  • Multi-channel support coordinationnot ClickBank
  • AI-assisted support agent interactionnot ClickBank

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickBank

  • A one time activation fee of $49.95 is charged when a seller's first product is approved
  • ClickBank retains 7.5% plus $1 on each sale
  • A $5.00 pay period processing fee is charged on every payment issued
  • Refunds cost the seller $0.50 or $1 depending on product price and return date
  • Dormant accounts are charged $1 per pay period after 90 days without earnings, $5 after 180 days and $50 after 365 days
  • Payment is withheld until the account reaches the payment threshold, which defaults to $100

Freshdesk

  • Growth tier lacks multilingual helpdesk and custom reporting dashboards
  • Skill-based routing available only on Enterprise tier
  • Freddy AI Copilot requires separate £29/agent/month add-on on Pro and Enterprise plans
  • AI agent sessions charged beyond initial 500 sessions: £49 per additional 100 sessions
  • Day passes for non-agents vary by tier: £2 (Growth), £7 (Pro), £12 (Enterprise)

Pricing, plan by plan

ClickBank

Free
  • AffiliateFree
    • Free to join
    • Up to 75% commissions
    • Weekly payouts

Freshdesk

$19/month

No published plan breakdown. See the Freshdesk review.

Which should you pick?

Choose ClickBank if

  • You need digital product marketplace.
  • You want to start without paying.
  • You also want high commission rates.
ClickBank review

Choose Freshdesk if

  • You need ticketing.
  • You also want automation.
Freshdesk review

Questions people ask

Is ClickBank or Freshdesk better?
Neither clearly leads. ClickBank starts at Free and Freshdesk at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickBank or Freshdesk?
ClickBank has a free tier; the other does not. Paid plans start at Free for ClickBank and $19/month for Freshdesk.
Does ClickBank or Freshdesk run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use ClickBank for free?
Yes. ClickBank has a free tier, so you can try it without paying. Freshdesk starts at $19/month.
What is ClickBank best used for?
ClickBank is most often used for selling digital products through an affiliate marketplace, recruiting affiliates to promote an info product or supplement, earning commission as an affiliate on third party digital products. Of those, selling digital products through an affiliate marketplace and recruiting affiliates to promote an info product or supplement are not what Freshdesk is typically brought in for.
What can ClickBank do that Freshdesk cannot?
ClickBank covers Digital product marketplace, High commission rates, Recurring billing, Refund management. Freshdesk covers Ticketing, Automation, Self-service, Team collaboration. Both handle WordPress.
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