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Software · head to head

ClickBank vs Customerly

ClickBank logo

ClickBank

Software

Digital product affiliate marketplace

From
Free
Rated
-
Full reviewWebsite
Customerly logo

Customerly

Software

Customer service suite with live chat and automation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ClickBank a one time activation fee of $49.95 is charged when a seller's first product is approved; Customerly usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • They diverge on capability: ClickBank covers Digital product marketplace, Customerly covers Live chat.

Where they differ

Only the attributes on which ClickBank and Customerly actually diverge.

Attributes where ClickBank and Customerly differ
AttributeClickBankCustomerly
Pricing modeltransactionsubscription
PlatformsWebWeb, Ios, Android
Founded19982015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickBank

  • Digital product marketplace
  • High commission rates
  • Recurring billing
  • Refund management
  • Affiliate tools
  • ClickFunnels
  • Teachable
  • Kajabi

Only in Customerly

  • Live chat
  • Email marketing
  • Customer surveys
  • Help center
  • Automation
  • Video chat
  • Slack
  • Shopify

Both cover

  • WordPress
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClickBank

  • Selling digital products through an affiliate marketplacenot Customerly
  • Recruiting affiliates to promote an info product or supplementnot Customerly
  • Earning commission as an affiliate on third party digital productsnot Customerly

Customerly

  • Customer supportnot ClickBank
  • Lead generationnot ClickBank
  • Email marketingnot ClickBank
  • Customer feedbacknot ClickBank

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickBank

  • A one time activation fee of $49.95 is charged when a seller's first product is approved
  • ClickBank retains 7.5% plus $1 on each sale
  • A $5.00 pay period processing fee is charged on every payment issued
  • Refunds cost the seller $0.50 or $1 depending on product price and return date
  • Dormant accounts are charged $1 per pay period after 90 days without earnings, $5 after 180 days and $50 after 365 days
  • Payment is withheld until the account reaches the payment threshold, which defaults to $100

Customerly

  • Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • Limited to 11-50 employees according to company size metrics

Pricing, plan by plan

ClickBank

Free
  • AffiliateFree
    • Free to join
    • Up to 75% commissions
    • Weekly payouts

Customerly

Free
  • FreeFree
    • 2 teammates
    • Live chat
    • Basic surveys
  • Essential$9/month
    • Unlimited chat
    • Help center
    • Automation
  • Startup$29/month
    • Video chat
    • Funnels
    • Priority support
  • Pro$79/month
    • White label
    • Advanced analytics
    • API access

Which should you pick?

Choose ClickBank if

  • You need digital product marketplace.
  • You want to start without paying.
  • You also want high commission rates.
ClickBank review

Choose Customerly if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want email marketing.
Customerly review

Questions people ask

Is ClickBank or Customerly better?
Neither clearly leads. ClickBank starts at Free and Customerly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickBank or Customerly?
ClickBank starts at Free and Customerly at Free.
Does ClickBank or Customerly run on more platforms?
ClickBank runs on Web. Customerly runs on Web, Ios, Android.
Can I use ClickBank for free?
Both have a free tier, so you can try either at no cost before committing.
What is ClickBank best used for?
ClickBank is most often used for selling digital products through an affiliate marketplace, recruiting affiliates to promote an info product or supplement, earning commission as an affiliate on third party digital products. Of those, selling digital products through an affiliate marketplace and recruiting affiliates to promote an info product or supplement are not what Customerly is typically brought in for.
What can ClickBank do that Customerly cannot?
ClickBank covers Digital product marketplace, High commission rates, Recurring billing, Refund management. Customerly covers Live chat, Email marketing, Customer surveys, Help center. Both handle WordPress, Web support.

Answered from the vendors’ own pages

Customerly: Where is Customerly's data stored?

All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.

Source
Customerly: What messaging channels does Customerly support?

Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.

Source
Customerly: How much of customer support can Customerly automate?

Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.

Source
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Related pages

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