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Cybersecurity · head to head

Jumio vs Surfshark

Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Rated
-
Full reviewWebsite
Surfshark logo

Surfshark

Cybersecurity

Secure your digital life

From
$1.78/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.; Surfshark smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • They diverge on capability: Jumio covers Document verification, Surfshark covers Unlimited devices.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Jumio and Surfshark actually diverge.

Attributes where Jumio and Surfshark differ
AttributeJumioSurfshark
Starting priceOn request$1.78/month
Pricing modelquoteUnknown
PlatformsWeb, iOS, AndroidWindows, macOS, iOS, Android, Linux
FoundedUnknown2018

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

Only in Surfshark

  • Unlimited devices
  • CleanWeb ad blocker
  • MultiHop
  • Camouflage Mode
  • NoBorders mode
  • Kill Switch
  • Bypasser split tunneling
  • Rotating IP

What people use each for

The jobs each tool is most often brought in to do.

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot Surfshark
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot Surfshark
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot Surfshark
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot Surfshark

Surfshark

  • Vpnnot Jumio
  • Privacynot Jumio
  • Security Suitenot Jumio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

Surfshark

  • Smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • Lower brand recognition compared to established VPN providers
  • Limited customer service availability in some time zones

Pricing, plan by plan

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

Surfshark

$1.78/month
  • Starter$1.78/month
    • Unlimited simultaneous connections
    • 4,500+ servers
    • Basic VPN
  • One$3.59/month
    • VPN
    • Antivirus
    • Personal data leak alert
  • One+$4/month
    • All One features
    • Incogi included

Which should you pick?

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Choose Surfshark if

  • You need unlimited devices.
  • You work on Windows, macOS, iOS, Android, Linux.
  • You also want cleanweb ad blocker.
Surfshark review

Questions people ask

Is Jumio or Surfshark better?
Neither clearly leads. Jumio starts at On request and Surfshark at $1.78/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jumio or Surfshark?
Jumio starts at On request and Surfshark at $1.78/month.
Does Jumio or Surfshark run on more platforms?
Jumio runs on Web, iOS, Android. Surfshark runs on Windows, macOS, iOS, Android, Linux.
What is Jumio best used for?
Jumio is most often used for a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement, a gambling operator required to verify age and identity across multiple regulated european markets, an organisation with an eu data residency mandate that cannot send biometric data to us processing, a marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than three. Of those, a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement and a gambling operator required to verify age and identity across multiple regulated european markets are not what Surfshark is typically brought in for.
What can Jumio do that Surfshark cannot?
Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration. Surfshark covers Unlimited devices, CleanWeb ad blocker, MultiHop, Camouflage Mode.

Answered from the vendors’ own pages

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

Surfshark: Does Surfshark maintain a no-logs policy?

Yes. Surfshark does not log browsing history, visited IP addresses, bandwidth usage, or network traffic. This policy was independently verified by Deloitte in 2025.

Source
Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

Surfshark: How many simultaneous device connections does Surfshark allow?

Surfshark allows unlimited simultaneous connections on all subscription plans, enabling protection of every device in a household with a single subscription.

Source
Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

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