Softwr

Government · head to head

Clariti vs IBM QRadar

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
IBM QRadar logo

IBM QRadar

Cybersecurity

Enterprise SIEM licensed by events per second, whose cloud business IBM sold to Palo Alto Networks in 2024.

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; IBM QRadar iBM sold the QRadar SaaS business to Palo Alto Networks in 2024 and those customers are being moved to Cortex XSIAM, so anyone buying today is choosing an on-premises product whose vendor has publicly moved the cloud future to a competitor, and the support horizon becomes a contract negotiation rather than an assumption.
  • They diverge on capability: Clariti covers Permitting workflows, IBM QRadar covers Offence model.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and IBM QRadar actually diverge.

Attributes where Clariti and IBM QRadar differ
AttributeClaritiIBM QRadar
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Api
CategoryGovernmentCybersecurity
FoundedUnknown1911

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in IBM QRadar

  • Offence model
  • Network flow analysis
  • Device Support Modules
  • Ariel query language
  • Rules and building blocks
  • Deployment topology
  • App Exchange
  • Use Case Manager

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot IBM QRadar
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot IBM QRadar
  • A county needing configurable workflows across permits, licensing and code enforcementnot IBM QRadar
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot IBM QRadar

IBM QRadar

  • A regulated enterprise that must keep log data on premises or in a specific jurisdiction and cannot use a shared SaaS SIEMnot Clariti
  • A SOC that wants log correlation and network flow analysis in one platform rather than buying an NDR product separatelynot Clariti
  • An existing QRadar estate deciding whether to stay on premises or accept the migration path to a different vendor's platformnot Clariti
  • Compliance-driven log retention and reporting where the audit requirement is specific about collection, retention and reportingnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

IBM QRadar

  • IBM sold the QRadar SaaS business to Palo Alto Networks in 2024 and those customers are being moved to Cortex XSIAM, so anyone buying today is choosing an on-premises product whose vendor has publicly moved the cloud future to a competitor, and the support horizon becomes a contract negotiation rather than an assumption.
  • Licensing is by events per second and flows per minute, so every additional log source raises the cost directly and teams routinely exclude verbose sources such as DNS, proxy, endpoint and cloud audit logs to stay under the licence, which strips out exactly the data an investigation later needs.
  • It needs a dedicated operator: rule tuning, parser work and offence triage are continuous jobs, and an organisation that deploys QRadar without at least one named engineer accumulates thousands of unreviewed offences and a false sense of coverage.
  • A log source without a matching Device Support Module arrives unparsed, and writing a custom parser with regular expressions against an unfamiliar payload format is specialist work that can take days per source, which quietly determines which systems ever get monitored.
  • On-premises capacity is planned across consoles, processors, collectors and data nodes, so outgrowing the sizing means procuring and racking more appliances rather than changing a subscription tier, and growth becomes a purchasing cycle measured in months.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

IBM QRadar

On request
  • QRadar SIEMFree
    • Event and flow processing
    • Offense management
    • Threat intelligence
  • QRadar CloudFree
    • Cloud-native deployment
    • Elastic scaling
    • Managed infrastructure
  • QRadar SuiteFree
    • SIEM + SOAR + XDR
    • Unified analyst experience
    • Federated search

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose IBM QRadar if

  • You need offence model.
  • You work on Web, Api.
  • You also want network flow analysis.
IBM QRadar review

Questions people ask

Is Clariti or IBM QRadar better?
Neither clearly leads. Clariti starts at On request and IBM QRadar at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or IBM QRadar?
Clariti starts at On request and IBM QRadar at On request.
Does Clariti or IBM QRadar run on more platforms?
Clariti runs on Web, iOS, Android. IBM QRadar runs on Web, Api.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what IBM QRadar is typically brought in for.
What can Clariti do that IBM QRadar cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. IBM QRadar covers Offence model, Network flow analysis, Device Support Modules, Ariel query language.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

IBM QRadar: Who owns QRadar now?

It is split. IBM sold the QRadar SaaS assets to Palo Alto Networks in a deal announced in May 2024 and closed that September, and those customers are being migrated to Cortex XSIAM. IBM retains and supports the on-premises product.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

IBM QRadar: Is QRadar being discontinued?

IBM has committed to continuing support for on-premises customers, including security updates, while offering migration assistance. The cloud product's future belongs to Palo Alto. If you are signing a multi-year term, get the support horizon written into the contract.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

IBM QRadar: How is it licensed?

By events per second for logs and flows per minute for network data, with the software or appliance sized to that rate. Add-on modules in the suite are licensed separately.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

IBM QRadar: What is an offence?

QRadar's term for a correlated case. Rules group related events and flows against a common indicator such as a host or user, so an analyst reviews one offence rather than the hundreds of events behind it.

IBM QRadar: Do I need a full-time engineer?

In practice yes for anything beyond a small deployment. Parser development, rule tuning and offence triage do not stop, and the most common failure mode is a well-installed QRadar that nobody has tuned since go-live.

Share

Related pages

More on Clariti

More on IBM QRadar

Keep looking

Other head to heads