Softwr

Software · head to head

DataSF vs SeeClickFix

D

DataSF

Software

San Francisco Open Data Portal

From
Free
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Software

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Only DataSF has a free tier, so it costs nothing to try first.
  • They diverge on capability: DataSF covers Open Datasets, SeeClickFix covers Issue Reporting.

Where they differ

Only the attributes on which DataSF and SeeClickFix actually diverge.

Attributes where DataSF and SeeClickFix differ
AttributeDataSFSeeClickFix
Starting priceFree$300/month
Pricing modelfreesubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20092008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DataSF

  • Open Datasets
  • Data API
  • Visualizations
  • Data Catalog
  • Automated Updates
  • Socrata
  • ArcGIS
  • Analysis Tools

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DataSF

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

SeeClickFix

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DataSF

Nothing recorded yet. See the DataSF review.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

DataSF

Free
  • Public AccessFree
    • Dataset Access
    • API Access
    • Visualizations

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose DataSF if

  • You need open datasets.
  • You want to start without paying.
  • You also want data api.
DataSF review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is DataSF or SeeClickFix better?
Neither clearly leads. DataSF starts at Free and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DataSF or SeeClickFix?
DataSF has a free tier; the other does not. Paid plans start at Free for DataSF and $300/month for SeeClickFix.
Does DataSF or SeeClickFix run on more platforms?
DataSF runs on Web. SeeClickFix runs on Web, Ios, Android.
Can I use DataSF for free?
Yes. DataSF has a free tier, so you can try it without paying. SeeClickFix starts at $300/month.
What is DataSF best used for?
DataSF is most often used for citizen services, records management, public safety, civic engagement.
What can DataSF do that SeeClickFix cannot?
DataSF covers Open Datasets, Data API, Visualizations, Data Catalog. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Web support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on DataSF

More on SeeClickFix

Keep looking

Other head to heads