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Government · head to head

CivicPlus Asset Management vs Synchroteam

CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Rated
-
Full reviewWebsite
S

Synchroteam

Field Service

Field service management with scheduling, dispatch and mobile jobs

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • They diverge on capability: CivicPlus Asset Management covers Asset register, Synchroteam covers Scheduling and dispatch.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus Asset Management and Synchroteam actually diverge.

Attributes where CivicPlus Asset Management and Synchroteam differ
AttributeCivicPlus Asset ManagementSynchroteam
Pricing modelquotePer-user monthly subscription published on the vendor site
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud
CategoryGovernmentField Service

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

Only in Synchroteam

  • Scheduling and dispatch
  • Mobile app
  • Work orders and invoicing
  • Live tracking

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot Synchroteam
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot Synchroteam
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot Synchroteam
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot Synchroteam

Synchroteam

  • Service businesses wanting to evaluate cost without a sales processnot CivicPlus Asset Management
  • Trades moving off paper job sheets and phone dispatchnot CivicPlus Asset Management
  • Teams needing offline job capture where signal is unreliablenot CivicPlus Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

Synchroteam

  • Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • A smaller vendor with a narrower integration list than the market leaders
  • Reporting is functional rather than deep
  • Per-user pricing adds up for businesses with many occasional users

Pricing, plan by plan

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

Synchroteam

On request

No published plan breakdown. See the Synchroteam review.

Which should you pick?

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Choose Synchroteam if

  • You need scheduling and dispatch.
  • You work on Web, iOS, Android, Cloud.
  • You also want mobile app.
Synchroteam review

Questions people ask

Is CivicPlus Asset Management or Synchroteam better?
Neither clearly leads. CivicPlus Asset Management starts at On request and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus Asset Management or Synchroteam?
CivicPlus Asset Management starts at On request and Synchroteam at On request.
Does CivicPlus Asset Management or Synchroteam run on more platforms?
CivicPlus Asset Management runs on Web, iOS, Android. Synchroteam runs on Web, iOS, Android, Cloud.
What is CivicPlus Asset Management best used for?
CivicPlus Asset Management is most often used for a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship, a rural utility district needing asset records and utility billing from one supplier with one support contact, a public works department converting citizen-reported potholes directly into scheduled work without an integration project, a county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeks. Of those, a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship and a rural utility district needing asset records and utility billing from one supplier with one support contact are not what Synchroteam is typically brought in for.
What can CivicPlus Asset Management do that Synchroteam cannot?
CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration. Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking.

Answered from the vendors’ own pages

CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

Synchroteam: What does Synchroteam cost?

It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.

CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

Synchroteam: How does it compare with ServiceTitan?

ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.

CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

Synchroteam: Does the mobile app work offline?

Yes, job details and capture work without signal and sync when connection returns.

CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

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