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Software · head to head

Eventbrite vs Riverside

Eventbrite logo

Eventbrite

Software

Where event planners thrive

From
Free
Rated
-
Full reviewWebsite
Riverside logo

Riverside

Software

Studio-quality remote podcast and video recording

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry; Riverside the free plan gives a single one off 2 hours of recording rather than a monthly allowance
  • They diverge on capability: Eventbrite covers Event Discovery, Riverside covers Local recording.

Where they differ

Only the attributes on which Eventbrite and Riverside actually diverge.

Attributes where Eventbrite and Riverside differ
AttributeEventbriteRiverside
Pricing modelUnknownfreemium
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Desktop
Founded20062020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Analytics
  • Virtual Events
  • Mailchimp
  • Salesforce

Only in Riverside

  • Local recording
  • 4K video capture
  • Separate audio tracks
  • AI transcription
  • Magic Editor
  • Live streaming
  • YouTube
  • Facebook Live

Both cover

  • Zoom
  • Ios support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot Riverside
  • Running conferences and corporate events with registrationnot Riverside
  • Nonprofit fundraising eventsnot Riverside
  • Reserved seating and timed entry admissionnot Riverside
  • Promoting events through the Eventbrite marketplace and paid adsnot Riverside

Riverside

  • Recording remote podcast and video interviews in local quality per participantnot Eventbrite
  • Producing multi track recordings for editing after the sessionnot Eventbrite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

Riverside

  • The free plan gives a single one off 2 hours of recording rather than a monthly allowance
  • Free exports are capped at 720p, so remote recording quality is the paid feature
  • Separate track recording is metered monthly, at 5 hours on Pro and 15 on Grow
  • Downloadable separate tracks are metered on a different allowance again, at 15, 20 and 25 hours
  • Removing all time limits requires the Webinar plan at $79 a month or a custom Business contract

Pricing, plan by plan

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

Riverside

Free
  • FreeFree
    • 2 hours recording
    • 720p video
    • Separate audio tracks
  • Standard$15/month
    • 5 hours recording
    • 4K video
    • AI transcription
  • Pro$24/month
    • 15 hours recording
    • All features
    • Live streaming
  • Business$39/month
    • Unlimited recording
    • Team collaboration
    • Priority support

Which should you pick?

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.
Eventbrite review

Choose Riverside if

  • You need local recording.
  • You want to start without paying.
  • You work on Web, Ios, Android, Desktop.
  • You also want 4k video capture.
Riverside review

Questions people ask

Is Eventbrite or Riverside better?
Neither clearly leads. Eventbrite starts at Free and Riverside at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Eventbrite or Riverside?
Eventbrite starts at Free and Riverside at Free.
Does Eventbrite or Riverside run on more platforms?
Eventbrite runs on Web, iOS, Android. Riverside runs on Web, Ios, Android, Desktop.
Can I use Eventbrite for free?
Both have a free tier, so you can try either at no cost before committing.
What is Eventbrite best used for?
Eventbrite is most often used for selling tickets for concerts, festivals and nightlife events, running conferences and corporate events with registration, nonprofit fundraising events, reserved seating and timed entry admission. Of those, selling tickets for concerts, festivals and nightlife events and running conferences and corporate events with registration are not what Riverside is typically brought in for.
What can Eventbrite do that Riverside cannot?
Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools. Riverside covers Local recording, 4K video capture, Separate audio tracks, AI transcription. Both handle Zoom, Ios support, Web support.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
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