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Government · head to head

CitizenLab vs Keeper Password Manager

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Free plan
No
Keeper Password Manager logo

Keeper Password Manager

Cybersecurity

Cybersecurity starts here

From
Free
Free plan
Yes

The short version

  • Only Keeper Password Manager has a free tier, so it costs nothing to try first.
  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; Keeper Password Manager free tier limited to 10 passwords on one device only
  • They diverge on capability: CitizenLab covers Participatory Budgeting, Keeper Password Manager covers Zero-knowledge security.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CitizenLab and Keeper Password Manager actually diverge.

Attributes where CitizenLab and Keeper Password Manager differ
AttributeCitizenLabKeeper Password Manager
Starting price$500/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, iOS, Android, Windows, macOS
CategoryGovernmentCybersecurity
Founded20152011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in Keeper Password Manager

  • Zero-knowledge security
  • Password vault
  • BreachWatch dark web monitoring
  • Secure file storage
  • One-time share
  • Emergency access
  • Passkey support
  • Secrets Manager

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot Keeper Password Manager
  • Collecting resident input through surveys, ideation, mapping and votingnot Keeper Password Manager
  • Centralising engagement data across multiple municipal departmentsnot Keeper Password Manager

Keeper Password Manager

  • Password Managernot CitizenLab
  • Secrets Managementnot CitizenLab
  • Privileged Accessnot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Keeper Password Manager

  • Free tier limited to 10 passwords on one device only
  • Personal and Family plans lack team collaboration features
  • Higher per-user cost for small teams compared to some competitors

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Keeper Password Manager

Free
  • Personal$34.99/year
  • Family$74.99/year
  • Business Starter$2/user per month
  • Business$3.75/user per month

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.

Choose Keeper Password Manager if

  • You need zero-knowledge security.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want password vault.

Questions people ask

Is CitizenLab or Keeper Password Manager better?
Neither clearly leads. CitizenLab starts at $500/month and Keeper Password Manager at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or Keeper Password Manager?
Keeper Password Manager has a free tier; the other does not. Paid plans start at $500/month for CitizenLab and Free for Keeper Password Manager.
Does CitizenLab or Keeper Password Manager run on more platforms?
CitizenLab runs on Web, Ios, Android. Keeper Password Manager runs on Web, iOS, Android, Windows, macOS.
Can I use Keeper Password Manager for free?
Yes. Keeper Password Manager has a free tier, so you can try it without paying. CitizenLab starts at $500/month.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what Keeper Password Manager is typically brought in for.
What can CitizenLab do that Keeper Password Manager cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. Keeper Password Manager covers Zero-knowledge security, Password vault, BreachWatch dark web monitoring, Secure file storage.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
Keeper Password Manager: Does Keeper offer a free tier?

Keeper's free version stores only 10 passwords on a single mobile device with no cross-device sync and is effectively a trial.

Source
CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
Keeper Password Manager: What does Keeper Business cost?

Keeper Business Starter costs $2 per user per month for 5-10 users. Keeper Business costs $3.75 per user per month for unlimited users.

Source
CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
Keeper Password Manager: Does Keeper Enterprise include SSO?

Yes. Keeper Enterprise includes single sign-on capabilities along with compliance and reporting features at $6 per user per month.

Source
CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
Keeper Password Manager: What security features does Keeper include?

Keeper uses zero-knowledge encryption where the company cannot access passwords, plus advanced features like privileged access management and session recording on Enterprise Plus.

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