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Government · head to head

CitizenLab vs Enpass

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Free plan
No
Full reviewWebsite
Enpass logo

Enpass

Cybersecurity

Offline-first password manager that stores your vault locally instead of the cloud

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Enpass has a free tier, so it costs nothing to try first.
  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; Enpass no built-in cloud sync of its own, so users must configure a third-party storage provider for multi-device sync.
  • They diverge on capability: CitizenLab covers Participatory Budgeting, Enpass covers Offline vaults.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CitizenLab and Enpass actually diverge.

Attributes where CitizenLab and Enpass differ
AttributeCitizenLabEnpass
Starting price$500/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, Androidweb, ios, android, windows, mac, linux
CategoryGovernmentCybersecurity
Founded2015Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in Enpass

  • Offline vaults
  • Bring-your-own-cloud sync
  • Autofill and password generator
  • Password audit
  • Business admin console
  • Cross-platform apps

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot Enpass
  • Collecting resident input through surveys, ideation, mapping and votingnot Enpass
  • Centralising engagement data across multiple municipal departmentsnot Enpass

Enpass

  • Storing passwords without trusting a vendor's cloudnot CitizenLab
  • Syncing a vault via personal cloud storagenot CitizenLab
  • Managing a household's shared loginsnot CitizenLab
  • Provisioning team vaults with SSO-adjacent admin controlsnot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Enpass

  • No built-in cloud sync of its own, so users must configure a third-party storage provider for multi-device sync.
  • Mobile Lite tier caps vaults at 25 items, pushing active mobile users toward a paid plan quickly.
  • Lacks dark web monitoring and breach alerting found in some competing password managers.
  • Team/business plan lacks a native SSO login option comparable to enterprise-grade competitors.

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Enpass

Free
  • LiteFree
    • Up to 25 items on mobile
    • Unlimited items on desktop trial
    • No cloud sync
  • Individual$1.99/month
    • Unlimited items
    • Cloud sync via own storage provider
    • Unlimited devices
  • Family$2.99/month
    • Up to 6 members
    • Shared vaults
    • Unlimited devices per member
  • Business$1.99/month
    • Per-user pricing billed yearly
    • Admin console
    • Microsoft 365 / Google Workspace integration

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.
CitizenLab review

Choose Enpass if

  • You need offline vaults.
  • You want to start without paying.
  • You work on web, ios, android, windows, mac, linux.
  • You also want bring-your-own-cloud sync.
Enpass review

Questions people ask

Is CitizenLab or Enpass better?
Neither clearly leads. CitizenLab starts at $500/month and Enpass at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or Enpass?
Enpass has a free tier; the other does not. Paid plans start at $500/month for CitizenLab and Free for Enpass.
Does CitizenLab or Enpass run on more platforms?
CitizenLab runs on Web, Ios, Android. Enpass runs on web, ios, android, windows, mac, linux.
Can I use Enpass for free?
Yes. Enpass has a free tier, so you can try it without paying. CitizenLab starts at $500/month.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what Enpass is typically brought in for.
What can CitizenLab do that Enpass cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. Enpass covers Offline vaults, Bring-your-own-cloud sync, Autofill and password generator, Password audit.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
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