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Government · head to head

Citizen vs Frontegg

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Frontegg logo

Frontegg

Cybersecurity

Customer identity and access management platform for SaaS applications

From
Free
Free plan
Yes

The short version

  • Each has a real cost: Citizen no premium or paid features mentioned; Frontegg detailed per-unit pricing beyond the free tier is not published, requiring use of an online calculator or sales contact to estimate costs.
  • They diverge on capability: Citizen covers Real-time Alerts, Frontegg covers Hosted login.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citizen and Frontegg actually diverge.

Attributes where Citizen and Frontegg differ
AttributeCitizenFrontegg
Pricing modelfreemiumusage-based
PlatformsIos, Androidweb, api
CategoryGovernmentCybersecurity
Founded2016Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Frontegg

  • Hosted login
  • Enterprise SSO/SCIM
  • Multi-tenant organizations
  • Custom domains
  • M2M tokens
  • Fraud protection

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Frontegg
  • Records Managementnot Frontegg
  • Public Safetynot Frontegg
  • Civic Engagementnot Frontegg

Frontegg

  • Adding enterprise SSO/SCIM to a B2B SaaS productnot Citizen
  • Multi-tenant customer identity managementnot Citizen
  • White-labeled, custom-domain login experiencesnot Citizen
  • Securing AI agent access to a SaaS product via Agen.conot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Frontegg

  • Detailed per-unit pricing beyond the free tier is not published, requiring use of an online calculator or sales contact to estimate costs.
  • Advanced fraud protection and multiple environments are Enterprise-only, unavailable on the Pay As You Go plan.
  • The 7,500 free monthly active users is comparatively modest next to some competitors' free tiers.
  • As a broader CIAM platform, it can be more complex to integrate than lighter-weight developer-first auth tools for smaller apps.

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Frontegg

Free
  • Pay As You GoFree
    • 7,500 monthly active users included
    • 5 enterprise connections (SSO/SCIM)
    • Unlimited organizations
  • Enterprise$undefined/month
    • Custom pricing
    • Multiple environments
    • Advanced fraud protection

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.

Choose Frontegg if

  • You need hosted login.
  • You want to start without paying.
  • You work on web, api.
  • You also want enterprise sso/scim.

Questions people ask

Is Citizen or Frontegg better?
Neither clearly leads. Citizen starts at Free and Frontegg at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Frontegg?
Citizen starts at Free and Frontegg at Free.
Does Citizen or Frontegg run on more platforms?
Citizen runs on Ios, Android. Frontegg runs on web, api.
Can I use Citizen for free?
Both have a free tier, so you can try either at no cost before committing.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Frontegg is typically brought in for.
What can Citizen do that Frontegg cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Frontegg covers Hosted login, Enterprise SSO/SCIM, Multi-tenant organizations, Custom domains.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Frontegg: What does Frontegg cost?

Frontegg's Pay As You Go plan is free up to 7,500 monthly active users, after which pricing scales with users, enterprise connections and M2M tokens via an online calculator; Enterprise pricing is custom.

Source
Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Frontegg: Is there a free plan and what are its limits?

Yes, the free Pay As You Go plan includes 7,500 monthly active users, 5 enterprise SSO/SCIM connections, unlimited organizations, and a custom domain.

Source
Frontegg: How is usage metered?

Pricing is consumption-based, driven by monthly active users, monthly enterprise connections (SSO/SCIM), and monthly M2M tokens, with customers paying only for usage beyond the free 7,500-user threshold.

Source
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