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Government · head to head

CivicPlus Asset Management vs ShotSpotter

CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Rated
-
Full reviewWebsite
ShotSpotter logo

ShotSpotter

Government

Gunshot Detection Technology

From
$5000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.; ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • They diverge on capability: CivicPlus Asset Management covers Asset register, ShotSpotter covers Gunshot Detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus Asset Management and ShotSpotter actually diverge.

Attributes where CivicPlus Asset Management and ShotSpotter differ
AttributeCivicPlus Asset ManagementShotSpotter
Starting priceOn request$5000/month
Pricing modelquotesubscription
FoundedUnknown1996

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

Only in ShotSpotter

  • Gunshot Detection
  • Location Triangulation
  • Real-time Alerts
  • Forensic Analysis
  • Historical Data
  • CAD Systems
  • 911 Centers
  • Camera Systems

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot ShotSpotter
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot ShotSpotter
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot ShotSpotter
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot ShotSpotter

ShotSpotter

  • Gunshot detection and location alerting for police departmentsnot CivicPlus Asset Management
  • Directing patrol response to outdoor firearm dischargesnot CivicPlus Asset Management
  • Building incident data for law enforcement analysisnot CivicPlus Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

ShotSpotter

  • ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
  • The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone

Pricing, plan by plan

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

ShotSpotter

$5000/month
  • Detection Service$5000/month
    • Gunshot Detection
    • Real-time Alerts
    • Forensic Reports

Which should you pick?

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Choose ShotSpotter if

  • You need gunshot detection.
  • You work on Web, Ios, Android.
  • You also want location triangulation.
ShotSpotter review

Questions people ask

Is CivicPlus Asset Management or ShotSpotter better?
Neither clearly leads. CivicPlus Asset Management starts at On request and ShotSpotter at $5000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus Asset Management or ShotSpotter?
CivicPlus Asset Management starts at On request and ShotSpotter at $5000/month.
Does CivicPlus Asset Management or ShotSpotter run on more platforms?
CivicPlus Asset Management runs on Web, iOS, Android. ShotSpotter runs on Web, Ios, Android.
What is CivicPlus Asset Management best used for?
CivicPlus Asset Management is most often used for a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship, a rural utility district needing asset records and utility billing from one supplier with one support contact, a public works department converting citizen-reported potholes directly into scheduled work without an integration project, a county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeks. Of those, a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship and a rural utility district needing asset records and utility billing from one supplier with one support contact are not what ShotSpotter is typically brought in for.
What can CivicPlus Asset Management do that ShotSpotter cannot?
CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration. ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis.

Answered from the vendors’ own pages

CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

ShotSpotter: Does SoundThinking publish ShotSpotter pricing?

No. SoundThinking does not disclose ShotSpotter pricing on their website. Interested municipalities and organizations must request a consultation, contact the sales team, or book a demo.

Source
CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

ShotSpotter: How do I get a ShotSpotter quote?

SoundThinking directs prospects to book a demo, contact them directly, or request a consultation through their website. No self-serve pricing, calculator, or trial is available.

Source
CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

ShotSpotter: Who is ShotSpotter for?

ShotSpotter is a gunshot detection system designed for law enforcement and municipalities to improve public safety response.

Source
CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

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