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Cybersecurity · head to head

Cisco Duo vs Ring Neighbors

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Ring Neighbors logo

Ring Neighbors

Government

Community Safety Network

From
Free
Free plan
Yes

The short version

  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cisco Duo and Ring Neighbors actually diverge.

Attributes where Cisco Duo and Ring Neighbors differ
AttributeCisco DuoRing Neighbors
Pricing modelsubscriptionfreemium
PlatformsWebWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2013

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that Ring Neighbors does not also cover.

Only in Ring Neighbors

  • Video Request Portal
  • Community Alerts
  • Geographic Requests
  • Case Management
  • Resident Opt-in
  • Ring Devices
  • CAD Systems
  • Social Media

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot Ring Neighbors
  • Implementing zero trust with device trustnot Ring Neighbors
  • Protecting sessions from hijacking and theftnot Ring Neighbors
  • Managing compliance for regulated industriesnot Ring Neighbors

Ring Neighbors

  • Citizen Servicesnot Cisco Duo
  • Records Managementnot Cisco Duo
  • Public Safetynot Cisco Duo
  • Civic Engagementnot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

Ring Neighbors

  • Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

Ring Neighbors

Free
  • Public Safety PortalFree
    • Video Requests
    • Community Alerts
    • Case Management

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.

Choose Ring Neighbors if

  • You need video request portal.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want community alerts.

Questions people ask

Is Cisco Duo or Ring Neighbors better?
Neither clearly leads. Cisco Duo starts at Free and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or Ring Neighbors?
Cisco Duo starts at Free and Ring Neighbors at Free.
Does Cisco Duo or Ring Neighbors run on more platforms?
Cisco Duo runs on Web. Ring Neighbors runs on Web, Ios, Android.
Can I use Cisco Duo for free?
Both have a free tier, so you can try either at no cost before committing.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what Ring Neighbors is typically brought in for.
What can Cisco Duo do that Ring Neighbors cannot?
Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
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