Softwr

Cybersecurity · head to head

Sardine vs SeeClickFix

Sardine logo

Sardine

Cybersecurity

Device intelligence and behaviour biometrics for fraud and compliance

From
On request
Free plan
No
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Sardine signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: Sardine covers Device intelligence, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Sardine and SeeClickFix actually diverge.

Attributes where Sardine and SeeClickFix differ
AttributeSardineSeeClickFix
Starting priceOn request$300/month
Pricing modelquotesubscription
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sardine

  • Device intelligence
  • Behaviour biometrics
  • Scam detection
  • Onboarding risk scoring
  • AML transaction monitoring
  • Dispute and chargeback handling
  • Rules editor

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Sardine

  • A neobank losing money to authorised push payment scams where the customer genuinely approved the transfernot SeeClickFix
  • A crypto exchange trying to detect accounts being operated by remote access rather than by their ownernot SeeClickFix
  • A fintech seeing synthetic identity signups that pass document verification but share device characteristicsnot SeeClickFix
  • A lender wanting first party fraud signals at application time that a credit bureau file does not containnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot Sardine
  • Records Managementnot Sardine
  • Public Safetynot Sardine
  • Civic Engagementnot Sardine

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sardine

  • Signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
  • Behavioural and device telemetry collection needs a documented lawful basis under GDPR, and EU privacy reviews frequently delay rollouts that were scoped as engineering work.
  • Pricing is per session or per active user, so a consumer product with many low value sessions pays in proportion to traffic rather than to fraud exposure.
  • As a younger private company it lacks the enforcement-tested audit history that a bank examiner expects, which makes it a harder sell inside a regulated bank than inside a fintech.
  • It is strongest on session-time signals and weaker as a system of record for long horizon AML typologies, so larger institutions end up running it alongside a traditional monitoring platform rather than instead of one.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Sardine

On request
  • Sardine$undefined/year
    • Priced per user session or per monthly active user
    • Annual contract with volume commitment
    • SDK for web, iOS and Android

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Sardine if

  • You need device intelligence.
  • You work on Web, iOS, Android.
  • You also want behaviour biometrics.
Sardine review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is Sardine or SeeClickFix better?
Neither clearly leads. Sardine starts at On request and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sardine or SeeClickFix?
Sardine starts at On request and SeeClickFix at $300/month.
Does Sardine or SeeClickFix run on more platforms?
Sardine runs on Web, iOS, Android. SeeClickFix runs on Web, Ios, Android.
What is Sardine best used for?
Sardine is most often used for a neobank losing money to authorised push payment scams where the customer genuinely approved the transfer, a crypto exchange trying to detect accounts being operated by remote access rather than by their owner, a fintech seeing synthetic identity signups that pass document verification but share device characteristics, a lender wanting first party fraud signals at application time that a credit bureau file does not contain. Of those, a neobank losing money to authorised push payment scams where the customer genuinely approved the transfer and a crypto exchange trying to detect accounts being operated by remote access rather than by their owner are not what SeeClickFix is typically brought in for.
What can Sardine do that SeeClickFix cannot?
Sardine covers Device intelligence, Behaviour biometrics, Scam detection, Onboarding risk scoring. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

Sardine: Does Sardine do document verification?

It focuses on device, behavioural and transaction signals, and integrates identity verification providers rather than being one. Treat it as complementary to a KYC vendor.

Sardine: What does it need from us to work?

An SDK in your web and mobile applications plus transaction feeds. Without the client side collector you lose the signals that differentiate it.

Sardine: Is pricing published?

No. It is quoted, typically per session or per monthly active user with an annual volume commitment.

Share

Related pages

More on Sardine

More on SeeClickFix

Keep looking

Other head to heads