Softwr

Communication & Collaboration · head to head

Chatwork vs Countly

Chatwork logo

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Countly logo

Countly

Communication & Collaboration

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit

Where they differ

Only the attributes on which Chatwork and Countly actually diverge.

Attributes where Chatwork and Countly differ
AttributeChatworkCountly
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebWeb, Mobile, Api
CategoryCommunication & CollaborationUnknown
FoundedUnknown2012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Countly does not also cover.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Countly

  • Product analytics for mobile and web applicationsnot Chatwork
  • Self hosting analytics where data cannot leave the organisationnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Countly on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Questions people ask

Is Chatwork or Countly better?
Neither clearly leads. Chatwork starts at On request and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Countly?
Countly has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Countly.
Does Chatwork or Countly run on more platforms?
Chatwork runs on Web. Countly runs on Web, Mobile, Api.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Chatwork starts at On request.
What can Chatwork do that Countly cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
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Related pages

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