Softwr

Communication & Collaboration · head to head

Chatwork vs Convert

Chatwork logo

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Convert logo

Convert

Communication & Collaboration

A/B testing platform for enterprises

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Convert pricing is driven by monthly tested users, starting at $399 per month for 100,000 monthly tested users on Growth and $599 on Pro

Where they differ

Only the attributes on which Chatwork and Convert actually diverge.

Attributes where Chatwork and Convert differ
AttributeChatworkConvert
Starting priceOn request$1000/month
CategoryCommunication & CollaborationUnknown
FoundedUnknown2012

Identical on both: pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Convert does not also cover.

Only in Convert

  • A/B testing
  • Multivariate testing
  • Analytics
  • API access
  • Google Analytics
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Convert

  • A/B, split and multivariate testing on websitesnot Chatwork
  • Server-side experimentation and feature flaggingnot Chatwork
  • Personalising site content to visitor segmentsnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Convert

  • Pricing is driven by monthly tested users, starting at $399 per month for 100,000 monthly tested users on Growth and $599 on Pro
  • Single Sign-On requires the Pro plan at $599 per month
  • Multivariate testing, multi-page testing, full stack and feature flags, sequential testing and raw test data export are all withheld from the Growth plan
  • Phone support, change history and guided onboarding require Pro
  • The advertised $299 and $420 per month rates require paying the full year up front at $3,588 or $5,040
  • The Enterprise plan is price on request, is only available as an annual plan, and its data segregation feature carries additional costs
  • Listed prices exclude VAT, GST and other taxes, which are added at checkout
  • Above 5 million monthly tested users there is no published rate

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Convert

$1000/month
  • Professional$1000/month
    • A/B testing
    • Analytics
    • API access

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Convert on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Convert if

  • You need a/b testing.
  • You also want multivariate testing.
Convert review

Questions people ask

Is Chatwork or Convert better?
Neither clearly leads. Chatwork starts at On request and Convert at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Convert?
Chatwork starts at On request and Convert at $1000/month.
Does Chatwork or Convert run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What can Chatwork do that Convert cannot?
Convert covers A/B testing, Multivariate testing, Analytics, API access.
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Related pages

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