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All industries · head to head

Countly vs Slack

Countly logo

Countly

All industries

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Slack logo

Slack

All industries

Where work happens

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Slack 90-day message history limit on free plan results in important conversations disappearing
  • They diverge on capability: Countly covers Event tracking, Slack covers Channels.

Where they differ

Only the attributes on which Countly and Slack actually diverge.

Attributes where Countly and Slack differ
AttributeCountlySlack
Pricing modelfreemiumUnknown
PlatformsWeb, Mobile, ApiWeb, iOS, Android, macOS, Windows, Linux
CategoryUnknownAll industries
Founded20122009

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in Slack

  • Channels
  • Direct messaging
  • Voice & video calls
  • Screen sharing
  • File sharing
  • Search
  • Workflow builder
  • Slack Connect

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Slack
  • Self hosting analytics where data cannot leave the organisationnot Slack

Slack

  • Team communicationnot Countly
  • Project coordinationnot Countly
  • Customer supportnot Countly
  • Remote worknot Countly
  • Cross-functional collaborationnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Slack

  • 90-day message history limit on free plan results in important conversations disappearing
  • Per-user pricing becomes expensive quickly for larger teams
  • Notification overload with 78% of employees feeling overwhelmed by notifications
  • Mobile app performance issues including lag and slow syncing
  • Huddles limited to 50 people and cannot be recorded
  • Requires dedicated video conferencing service for formal meetings and webinars

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Slack

Free

No published plan breakdown. See the Slack review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Slack if

  • You need channels.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows, Linux.
  • You also want direct messaging.
Slack review

Questions people ask

Is Countly or Slack better?
Neither clearly leads. Countly starts at Free and Slack at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Slack?
Countly starts at Free and Slack at Free.
Does Countly or Slack run on more platforms?
Countly runs on Web, Mobile, Api. Slack runs on Web, iOS, Android, macOS, Windows, Linux.
Can I use Countly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Slack is typically brought in for.
What can Countly do that Slack cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Slack covers Channels, Direct messaging, Voice & video calls, Screen sharing.

Answered from the vendors’ own pages

Slack: Does Slack have a free plan?

Yes, Slack offers a free plan indefinitely with no credit card required. Free users get 90-day message history, up to 10 app integrations, and 1:1 huddles.

Source
Slack: What are Slack's pricing plans?

Slack offers Free, Pro ($7.25/user/month with annual billing), Business+ ($12.50/user/month), and Enterprise Grid (custom pricing). Monthly billing costs approximately 20% more than annual.

Source
Slack: Does Slack support offline use?

Slack is a cloud-based platform and does not support robust offline work. Internet connectivity is required to access messages and collaborate.

Source
Slack: What integrations does Slack support?

Slack integrates with 43+ apps on average per team, including Google Drive, ChatGPT, Vercel, Asana, GitHub, and many others through their app marketplace.

Source
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Related pages

More on Countly

More on Slack

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