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Marketing & Analytics · head to head

Countly vs Rocket.Chat

Countly logo

Countly

Marketing & Analytics

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Rocket.Chat logo

Rocket.Chat

Communication & Collaboration

Deployment flexibility and compliance across regulatory frameworks

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Rocket.Chat no prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us

Where they differ

Only the attributes on which Countly and Rocket.Chat actually diverge.

Attributes where Countly and Rocket.Chat differ
AttributeCountlyRocket.Chat
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWeb, Mobile, ApiWeb
CategoryMarketing & AnalyticsCommunication & Collaboration
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in Rocket.Chat

Nothing recorded that Countly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Rocket.Chat
  • Self hosting analytics where data cannot leave the organisationnot Rocket.Chat

Rocket.Chat

No use cases recorded yet. See the Rocket.Chat review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Rocket.Chat

  • No prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us
  • The free community edition is not represented on the pricing page at all, which lists only the three quote-only enterprise tiers

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Rocket.Chat

On request

No published plan breakdown. See the Rocket.Chat review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Rocket.Chat if

Nothing in the data separates Rocket.Chat from Countly on the points above - pick on price and on how each one feels to use.

Rocket.Chat review

Questions people ask

Is Countly or Rocket.Chat better?
Neither clearly leads. Countly starts at Free and Rocket.Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Rocket.Chat?
Countly has a free tier; the other does not. Paid plans start at Free for Countly and On request for Rocket.Chat.
Does Countly or Rocket.Chat run on more platforms?
Countly runs on Web, Mobile, Api. Rocket.Chat runs on Web.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Rocket.Chat starts at On request.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Rocket.Chat is typically brought in for.
What can Countly do that Rocket.Chat cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
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Related pages

More on Countly

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