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Marketing & Analytics · head to head

Countly vs TeamViewer

Countly logo

Countly

Marketing & Analytics

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Communication & Collaboration

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which Countly and TeamViewer actually diverge.

Attributes where Countly and TeamViewer differ
AttributeCountlyTeamViewer
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWeb, Mobile, ApiWeb
CategoryMarketing & AnalyticsCommunication & Collaboration
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in TeamViewer

Nothing recorded that Countly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot TeamViewer
  • Self hosting analytics where data cannot leave the organisationnot TeamViewer

TeamViewer

No use cases recorded yet. See the TeamViewer review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose TeamViewer if

Nothing in the data separates TeamViewer from Countly on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is Countly or TeamViewer better?
Neither clearly leads. Countly starts at Free and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or TeamViewer?
Countly has a free tier; the other does not. Paid plans start at Free for Countly and On request for TeamViewer.
Does Countly or TeamViewer run on more platforms?
Countly runs on Web, Mobile, Api. TeamViewer runs on Web.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. TeamViewer starts at On request.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what TeamViewer is typically brought in for.
What can Countly do that TeamViewer cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
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Related pages

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