Softwr

Marketing & Analytics · head to head

Countly vs Grasshopper

Countly logo

Countly

Marketing & Analytics

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Grasshopper logo

Grasshopper

Communication & Collaboration

The entrepreneur's phone system

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Grasshopper available only in the USA and Canada; the site returns a not available in your region error outside those countries

Where they differ

Only the attributes on which Countly and Grasshopper actually diverge.

Attributes where Countly and Grasshopper differ
AttributeCountlyGrasshopper
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Mobile, ApiWeb
CategoryMarketing & AnalyticsCommunication & Collaboration
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in Grasshopper

Nothing recorded that Countly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Grasshopper
  • Self hosting analytics where data cannot leave the organisationnot Grasshopper

Grasshopper

No use cases recorded yet. See the Grasshopper review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Grasshopper

  • Available only in the USA and Canada; the site returns a not available in your region error outside those countries
  • Plans start at $14/month only under a promotional discount of up to $75 off select plans, meaning the advertised entry price is not the standing rate

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Grasshopper

On request

No published plan breakdown. See the Grasshopper review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Grasshopper if

Nothing in the data separates Grasshopper from Countly on the points above - pick on price and on how each one feels to use.

Grasshopper review

Questions people ask

Is Countly or Grasshopper better?
Neither clearly leads. Countly starts at Free and Grasshopper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Grasshopper?
Countly has a free tier; the other does not. Paid plans start at Free for Countly and On request for Grasshopper.
Does Countly or Grasshopper run on more platforms?
Countly runs on Web, Mobile, Api. Grasshopper runs on Web.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Grasshopper starts at On request.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Grasshopper is typically brought in for.
What can Countly do that Grasshopper cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
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