Softwr

Communication · head to head

Chanty vs Gupshup

Chanty logo

Chanty

Communication

Simple, easy to use, all-in-one team collaboration tool

From
Free
Rated
-
Full reviewWebsite
Gupshup logo

Gupshup

Communication

Conversational messaging and CPaaS with a flat platform fee stacked on top of Meta per-message rates

From
$0.001/message
Rated
-
Full reviewWebsite

The short version

  • Only Chanty has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chanty free plan caps at 5 team members; Gupshup the Gupshup platform fee of about 0.001 dollars per message is negligible next to Meta pass-through rates, so comparing providers on their own fee is misleading, and the country and category mix of your traffic determines almost the entire bill.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Chanty and Gupshup actually diverge.

Attributes where Chanty and Gupshup differ
AttributeChantyGupshup
Starting priceFree$0.001/message
Pricing modelfreemiumPer message sent
Free tierYesNo
PlatformsWebWeb, API

Identical on both: user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chanty

Nothing recorded that Gupshup does not also cover.

Only in Gupshup

  • WhatsApp Business API
  • Flat platform fee
  • RCS messaging
  • SMS and voice
  • Bot Studio
  • Agent inbox
  • Campaign manager
  • Emerging market reach

What people use each for

The jobs each tool is most often brought in to do.

Chanty

  • Team communication and collaborationnot Gupshup

Gupshup

  • An e-commerce brand sending order and delivery notifications over WhatsApp to customers across India and Southeast Asianot Chanty
  • A bank or fintech running one-time passcodes and transactional alerts with fallback from WhatsApp to SMSnot Chanty
  • A company deploying a WhatsApp chatbot for tier one support with handover to human agents for anything it cannot resolvenot Chanty
  • A marketing team running WhatsApp template campaigns to opted-in lists in markets where email engagement is lownot Chanty

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chanty

  • Free plan caps at 5 team members
  • Enterprise tier publishes no price and requires contacting sales
  • Monthly billing costs roughly 33% more per seat than annual billing on the Business plan, based on the vendor's own comparison of monthly versus annual per-user rates

Gupshup

  • The Gupshup platform fee of about 0.001 dollars per message is negligible next to Meta pass-through rates, so comparing providers on their own fee is misleading, and the country and category mix of your traffic determines almost the entire bill.
  • Gupshup publishes no single flat rate for a full send, so accurate cost modelling requires you to build a country by country and category by category forecast before any provider comparison is meaningful.
  • Meta moved from conversation-based to per message billing in July 2025, which materially changed the economics of high-frequency messaging, and any budget or ROI model built on the old conversation pricing is now wrong.
  • Template approval sits with Meta rather than Gupshup, so rejections and category reclassifications can stall a campaign regardless of provider, and support quality on chasing them is a common complaint.
  • The product surface is broad, spanning CPaaS APIs, bot building and campaign tooling, and the non-API tools are less refined than dedicated conversational marketing platforms, so many buyers use Gupshup purely as a pipe.

Pricing, plan by plan

Chanty

Free
  • FreeFree
    • Unlimited public and private chats
    • Voice messages and searchable history
    • One-on-one calls
  • Business$12/month
    • Everything in Free plan
    • Unlimited group calls and screen sharing
    • Employee onboarding
  • Enterprise$null/month
    • All Business features
    • White-labeling
    • Directory sync and SCIM provisioning

Gupshup

$0.001/message
  • Messaging$0.001/message
    • About 0.001 USD Gupshup platform fee per outgoing template message
    • Same fee on outgoing and incoming session messages
    • Meta per-message charges passed through on top, varying by country and category

Which should you pick?

Choose Chanty if

  • You want to start without paying.
Chanty review

Choose Gupshup if

  • You need whatsapp business api.
  • You work on Web, API.
  • You also want flat platform fee.
Gupshup review

Questions people ask

Is Chanty or Gupshup better?
Neither clearly leads. Chanty starts at Free and Gupshup at $0.001/message, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chanty or Gupshup?
Chanty has a free tier; the other does not. Paid plans start at Free for Chanty and $0.001/message for Gupshup.
Does Chanty or Gupshup run on more platforms?
Chanty runs on Web. Gupshup runs on Web, API.
Can I use Chanty for free?
Yes. Chanty has a free tier, so you can try it without paying. Gupshup starts at $0.001/message.
What is Chanty best used for?
Chanty is most often used for team communication and collaboration. Of those, team communication and collaboration is not what Gupshup is typically brought in for.
What can Chanty do that Gupshup cannot?
Gupshup covers WhatsApp Business API, Flat platform fee, RCS messaging, SMS and voice.

Answered from the vendors’ own pages

Chanty: How much does Chanty cost?

Chanty is free with up to 5 team members. The Business plan costs $12 per user per month with annual billing or $16 per user per month with monthly billing. Enterprise plan pricing requires contacting sales. Nonprofits and educational institutions receive a 50% discount.

Source
Gupshup: What does Gupshup charge?

About 0.001 USD per outgoing template message and per session message in each direction, plus roughly 0.0001 USD per second on voice. Meta per-message charges are passed through on top.

Chanty: Is there a free version of Chanty?

Yes, Chanty's free plan includes unlimited public and private chats, voice messages, searchable history, one-on-one calls, task management, and 20GB storage. It supports up to 5 team members plus 1 guest user.

Source
Gupshup: Is Gupshup cheaper than other WhatsApp providers?

On its own platform fee it is competitive, but that fee is a small fraction of the total. Meta pass-through rates dominate, so provider choice rarely changes your bill much.

Chanty: What does the Chanty Business plan add?

The Business plan ($12-16/user/month) adds unlimited group calls, screen sharing, employee onboarding, per-user storage at 20GB, calendar, polls, forms, customizable permissions, HIPAA compliance, SSO/2FA, IP allowlist, 99.9% uptime SLA, 24/7 support, and 3 free guest seats per member.

Source
Gupshup: Did WhatsApp pricing change?

Yes. Meta retired per 24-hour conversation pricing on 1 July 2025 and moved to per message billing, and Gupshup followed.

Gupshup: Is it only for India?

No, but its strongest carrier and operator reach is in India, Southeast Asia, the Middle East, Africa and Latin America.

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