Softwr

Communication · head to head

Chanty vs Textline

Chanty logo

Chanty

Communication

Simple, easy to use, all-in-one team collaboration tool

From
Free
Rated
-
Full reviewWebsite
Textline logo

Textline

Communication

Business texting for teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chanty free plan caps at 5 team members; Textline enterprise plan requires custom quote and demo booking
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chanty and Textline actually diverge.

Attributes where Chanty and Textline differ
AttributeChantyTextline

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Communication).

What people use each for

The jobs each tool is most often brought in to do.

Chanty

  • Team communication and collaborationnot Textline

Textline

  • Responding to customer support tickets via SMS from a unified inboxnot Chanty
  • Sending appointment reminders and conducting follow-ups via text messagenot Chanty
  • Coordinating field teams across job sites with time-sensitive text updatesnot Chanty
  • Running SMS campaigns to promote sales and capture leads with high engagementnot Chanty
  • Managing HIPAA-compliant texting for healthcare patient communicationsnot Chanty

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chanty

  • Free plan caps at 5 team members
  • Enterprise tier publishes no price and requires contacting sales
  • Monthly billing costs roughly 33% more per seat than annual billing on the Business plan, based on the vendor's own comparison of monthly versus annual per-user rates

Textline

  • Enterprise plan requires custom quote and demo booking
  • Additional message credits cost $0.03 each (purchased in advance)
  • Backup credits cost $0.04 each with minimum 250-credit purchase

Pricing, plan by plan

Chanty

Free
  • FreeFree
    • Unlimited public and private chats
    • Voice messages and searchable history
    • One-on-one calls
  • Business$12/month
    • Everything in Free plan
    • Unlimited group calls and screen sharing
    • Employee onboarding
  • Enterprise$null/month
    • All Business features
    • White-labeling
    • Directory sync and SCIM provisioning

Textline

Free
  • EssentialsFree
    • 600 message credits per month
    • 3 agents included
    • 3 years conversation history
  • ProFree
    • 2000 message credits per month
    • 5 agents included
    • Unlimited conversation history
  • Enterprise$null/month
    • Custom pricing
    • All Pro features
    • Flexible implementation

Which should you pick?

Choose Chanty if

  • You want to start without paying.
Chanty review

Choose Textline if

  • You want to start without paying.
Textline review

Questions people ask

Is Chanty or Textline better?
Neither clearly leads. Chanty starts at Free and Textline at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chanty or Textline?
Chanty starts at Free and Textline at Free.
Does Chanty or Textline run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Chanty for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chanty best used for?
Chanty is most often used for team communication and collaboration. Of those, team communication and collaboration is not what Textline is typically brought in for.

Answered from the vendors’ own pages

Chanty: How much does Chanty cost?

Chanty is free with up to 5 team members. The Business plan costs $12 per user per month with annual billing or $16 per user per month with monthly billing. Enterprise plan pricing requires contacting sales. Nonprofits and educational institutions receive a 50% discount.

Source
Textline: Can I use Textline for free?

Yes, Essentials and Pro tiers are free to get started, with no credit card required. Essentials includes 600 message credits and 3 agents monthly. Pro includes 2000 credits and 5 agents. Enterprise requires a custom quote.

Source
Chanty: Is there a free version of Chanty?

Yes, Chanty's free plan includes unlimited public and private chats, voice messages, searchable history, one-on-one calls, task management, and 20GB storage. It supports up to 5 team members plus 1 guest user.

Source
Textline: How much do extra message credits cost?

Additional message credits cost $0.03 per credit. Backup credits are available at $0.04 each with a minimum purchase of 250 credits.

Source
Chanty: What does the Chanty Business plan add?

The Business plan ($12-16/user/month) adds unlimited group calls, screen sharing, employee onboarding, per-user storage at 20GB, calendar, polls, forms, customizable permissions, HIPAA compliance, SSO/2FA, IP allowlist, 99.9% uptime SLA, 24/7 support, and 3 free guest seats per member.

Source
Textline: What are the costs for phone number registration?

10DLC registration costs $15 per campaign per month via The Campaign Registry. Toll-free numbers do not have a monthly registration fee.

Source
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