Communication · head to head
Chanty vs LINE WORKS
Chanty
Communication
Simple, easy to use, all-in-one team collaboration tool
- From
- Free
- Rated
- -
LINE WORKS
Communication
Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Chanty free plan caps at 5 team members; LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Chanty and LINE WORKS actually diverge.
| Attribute | Chanty | LINE WORKS |
|---|---|---|
| Pricing model | freemium | Per user per month |
| Platforms | Web | Web, iOS, Android, Windows, macOS |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Chanty
Nothing recorded that LINE WORKS does not also cover.
Only in LINE WORKS
- External LINE messaging
- Chat and channels
- Voice and video calls
- Shared address book
- Calendar and bulletin board
- Drive
- Business email
- Admin controls
What people use each for
The jobs each tool is most often brought in to do.
Chanty
- Team communication and collaborationnot LINE WORKS
LINE WORKS
- A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot Chanty
- A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot Chanty
- A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot Chanty
- The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot Chanty
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Chanty
- Free plan caps at 5 team members
- Enterprise tier publishes no price and requires contacting sales
- Monthly billing costs roughly 33% more per seat than annual billing on the Business plan, based on the vendor's own comparison of monthly versus annual per-user rates
LINE WORKS
- The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
- The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
- Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
- Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
- It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.
Pricing, plan by plan
Chanty
Free- FreeFree
- Unlimited public and private chats
- Voice messages and searchable history
- One-on-one calls
- Business$12/month
- Everything in Free plan
- Unlimited group calls and screen sharing
- Employee onboarding
- Enterprise$null/month
- All Business features
- White-labeling
- Directory sync and SCIM provisioning
LINE WORKS
Free- FreeFree
- Up to 30 users
- 5GB total storage
- Chat, calls, calendar and address book
- Standard$450/month
- Unlimited users
- 1TB shared storage
- Annual contract price, 540 yen monthly
- Advanced$800/month
- Everything in Standard
- Business email
- 100TB shared storage
Which should you pick?
Choose LINE WORKS if
- You need external line messaging.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want chat and channels.
Questions people ask
- Is Chanty or LINE WORKS better?
- Neither clearly leads. Chanty starts at Free and LINE WORKS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Chanty or LINE WORKS?
- Chanty starts at Free and LINE WORKS at Free.
- Does Chanty or LINE WORKS run on more platforms?
- Chanty runs on Web. LINE WORKS runs on Web, iOS, Android, Windows, macOS.
- Can I use Chanty for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Chanty best used for?
- Chanty is most often used for team communication and collaboration. Of those, team communication and collaboration is not what LINE WORKS is typically brought in for.
- What can Chanty do that LINE WORKS cannot?
- LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book.
Answered from the vendors’ own pages
Chanty: How much does Chanty cost?
Chanty is free with up to 5 team members. The Business plan costs $12 per user per month with annual billing or $16 per user per month with monthly billing. Enterprise plan pricing requires contacting sales. Nonprofits and educational institutions receive a 50% discount.
SourceLINE WORKS: Can LINE WORKS really message ordinary LINE users?
Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.
Chanty: Is there a free version of Chanty?
Yes, Chanty's free plan includes unlimited public and private chats, voice messages, searchable history, one-on-one calls, task management, and 20GB storage. It supports up to 5 team members plus 1 guest user.
SourceLINE WORKS: Is there a free plan?
Yes, up to 30 users with 5GB of total organisation storage.
Chanty: What does the Chanty Business plan add?
The Business plan ($12-16/user/month) adds unlimited group calls, screen sharing, employee onboarding, per-user storage at 20GB, calendar, polls, forms, customizable permissions, HIPAA compliance, SSO/2FA, IP allowlist, 99.9% uptime SLA, 24/7 support, and 3 free guest seats per member.
SourceLINE WORKS: Does the Standard plan include email?
No. Business email is Advanced only, at 800 yen per user per month on an annual contract.
LINE WORKS: Is it worth buying outside Japan?
Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.
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