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Healthcare · head to head

Carestream Dental vs Included Health

Carestream Dental logo

Carestream Dental

Healthcare

Integrated Imaging and Practice Management

From
$350/month
Rated
-
Full reviewWebsite
Included Health logo

Included Health

Healthcare

Care navigation and virtual care in one contract for self funded employers and health plans

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Carestream Dental no pricing information published on the vendor website; Included Health owning both the navigation recommendations and the virtual care delivery creates a structural incentive to steer members to the vendor own clinicians, and an employer should require disclosure and measurement of how often that happens.
  • They diverge on capability: Carestream Dental covers Dental imaging, Included Health covers Care navigation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Carestream Dental and Included Health actually diverge.

Attributes where Carestream Dental and Included Health differ
AttributeCarestream DentalIncluded Health
Starting price$350/monthOn request
Pricing modelsubscriptionquote
PlatformsWindows, Web, Ios, AndroidWeb, iOS, Android
Founded2007Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carestream Dental

  • Dental imaging
  • Scheduling
  • Clinical charting
  • Treatment planning
  • Patient portal
  • Insurance management
  • Billing integration
  • 3D imaging support

Only in Included Health

  • Care navigation
  • Provider quality steerage
  • Expert medical opinion
  • Virtual primary care
  • Virtual behavioural health
  • Virtual urgent care
  • Benefits integration
  • Employer reporting

What people use each for

The jobs each tool is most often brought in to do.

Carestream Dental

  • Imagingnot Included Health
  • Practice managementnot Included Health
  • Surgical planningnot Included Health

Included Health

  • A large self funded employer whose members cannot tell which specialist to see and who currently absorbs the cost of poor referral decisionsnot Carestream Dental
  • An employer that has bought several point solutions and needs one front door that routes members to the ones already paid fornot Carestream Dental
  • A self funded plan wanting expert second opinions before high cost elective surgery, where a changed recommendation pays for the programmenot Carestream Dental
  • An employer replacing separate navigation and telehealth vendors with one contract and one member experiencenot Carestream Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carestream Dental

  • No pricing information published on the vendor website

Included Health

  • Owning both the navigation recommendations and the virtual care delivery creates a structural incentive to steer members to the vendor own clinicians, and an employer should require disclosure and measurement of how often that happens.
  • Pricing is per employee per month across the whole eligible population, so a plan with low navigation engagement pays for everyone to serve the minority who call.
  • Savings claims rest on avoided costs and changed referral decisions, which are counterfactual by nature, so performance guarantees need very careful definition or they measure activity rather than money.
  • The company is a merger of three organisations with different origins, and members and benefits teams still encounter seams between navigation, virtual primary care and behavioural health that the single brand implies are absent.
  • It sells primarily to large self funded employers, so mid market employers and fully insured plans find both the pricing and the implementation effort disproportionate to their size.

Pricing, plan by plan

Carestream Dental

$350/month
  • Standard$350/month
    • Imaging solution
    • Basic scheduling
    • Charting
  • Complete$500/month
    • Advanced imaging
    • Full scheduling
    • Treatment planning

Included Health

On request
  • Included Health$undefined/year
    • Per employee per month across the eligible population, quoted not published
    • Navigation and virtual care modules priced separately or bundled
    • Some components offered with performance guarantees tied to measured savings

Which should you pick?

Choose Carestream Dental if

  • You need dental imaging.
  • You work on Windows, Web, Ios, Android.
  • You also want scheduling.
Carestream Dental review

Choose Included Health if

  • You need care navigation.
  • You work on Web, iOS, Android.
  • You also want provider quality steerage.
Included Health review

Questions people ask

Is Carestream Dental or Included Health better?
Neither clearly leads. Carestream Dental starts at $350/month and Included Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carestream Dental or Included Health?
Carestream Dental starts at $350/month and Included Health at On request.
Does Carestream Dental or Included Health run on more platforms?
Carestream Dental runs on Windows, Web, Ios, Android. Included Health runs on Web, iOS, Android.
What is Carestream Dental best used for?
Carestream Dental is most often used for imaging, practice management, surgical planning. Of those, imaging and practice management are not what Included Health is typically brought in for.
What can Carestream Dental do that Included Health cannot?
Carestream Dental covers Dental imaging, Scheduling, Clinical charting, Treatment planning. Included Health covers Care navigation, Provider quality steerage, Expert medical opinion, Virtual primary care.

Answered from the vendors’ own pages

Carestream Dental: What is Carestream's pricing model?

Carestream does not publish standard pricing for its dental imaging and medical solutions. Healthcare products from Carestream require direct contact with their sales team for custom quotes based on facility size, equipment needs, and support requirements.

Source
Included Health: What exactly is Included Health?

The combination of Grand Rounds Health navigation, Doctor On Demand virtual care and the original Included Health concierge service, operating under one brand since late 2021.

Carestream Dental: How do I request a Carestream product demo or pricing quote?

Carestream provides contact options and a service request portal on their website. You can submit a service request or contact their sales team directly to discuss your healthcare imaging needs and receive a personalized quote.

Source
Included Health: Who pays for it?

The self funded employer or the health plan pays a per employee per month fee. Virtual care visits may also carry member cost sharing depending on plan design.

Included Health: Is there a minimum size?

No published minimum, but it sells primarily to large self funded employers and the pricing and implementation effort do not suit small organisations.

Included Health: How does it recommend providers?

Through data driven quality analysis rather than a plain directory. Ask specifically how those recommendations are produced and how often they resolve to the company own virtual clinicians.

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