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Software · head to head

Sage X3 vs Zoho CRM

Sage X3 logo

Sage X3

Software

Enterprise management for mid-size businesses worldwide

From
$1500/month
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Sage X3 listed on G-Cloud 14 by reseller X3 Consulting Ltd at £43.50 to £1,625.00 per user per year; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Sage X3 covers Financial management, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which Sage X3 and Zoho CRM actually diverge.

Attributes where Sage X3 and Zoho CRM differ
AttributeSage X3Zoho CRM
Starting price$1500/monthFree
Free tierNoYes
PlatformsCloud, Windows, WebWeb, Ios, Android, Api
Founded19811996

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sage X3

  • Financial management
  • Supply chain management
  • Manufacturing
  • Project management
  • CRM integration
  • Salesforce
  • Microsoft 365
  • Power BI

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

What people use each for

The jobs each tool is most often brought in to do.

Sage X3

  • Multi-site operationsnot Zoho CRM
  • International businessnot Zoho CRM
  • Process manufacturingnot Zoho CRM
  • Distribution managementnot Zoho CRM

Zoho CRM

  • Sales automationnot Sage X3
  • Lead managementnot Sage X3
  • Customer supportnot Sage X3
  • Marketing automationnot Sage X3
  • Analytics & reportingnot Sage X3

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sage X3

  • Listed on G-Cloud 14 by reseller X3 Consulting Ltd at £43.50 to £1,625.00 per user per year

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Sage X3

$1500/month
  • Standard$1500/month
    • Core ERP functionality
    • Financial management
    • Inventory management
  • Enterprise$3000/month
    • Multi-company support
    • Advanced manufacturing
    • Business intelligence

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Sage X3 if

  • You need financial management.
  • You work on Cloud, Windows, Web.
  • You also want supply chain management.
Sage X3 review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Sage X3 or Zoho CRM better?
Neither clearly leads. Sage X3 starts at $1500/month and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sage X3 or Zoho CRM?
Zoho CRM has a free tier; the other does not. Paid plans start at $1500/month for Sage X3 and Free for Zoho CRM.
Does Sage X3 or Zoho CRM run on more platforms?
Sage X3 runs on Cloud, Windows, Web. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. Sage X3 starts at $1500/month.
What is Sage X3 best used for?
Sage X3 is most often used for multi-site operations, international business, process manufacturing, distribution management. Of those, multi-site operations and international business are not what Zoho CRM is typically brought in for.
What can Sage X3 do that Zoho CRM cannot?
Sage X3 covers Financial management, Supply chain management, Manufacturing, Project management. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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