Softwr

Project Management · head to head

Canny vs Visor

Canny logo

Canny

Project Management

Capture, organize, and analyze product feedback

From
Free
Free plan
Yes
Visor logo

Visor

Project Management

The spreadsheet-native project management tool

From
Free
Free plan
Yes

The short version

  • Visor is a spreadsheet-native project management tool.
  • Free plans on both; paid from $400/mo and $18/mo.
  • Only Canny lists feedback boards; only Visor lists two-way sync.
  • Where Canny falls short: limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear.
  • Where Visor falls short: syncing is metered in credits, at 10,000 a month shared on free and 50,000 on Starter.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which Canny and Visor actually diverge.

Attributes where Canny and Visor differ
AttributeCannyVisor
Pricing modelSubscriptionFreemium
PlatformsWeb, Claude AI (MCP)Web
Founded20152020

Identical on both: starting price (Free), free tier (Yes), category (Project Management).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Visor

  • Two-way sync
  • Spreadsheet views
  • Gantt charts
  • Pivot tables
  • Custom fields
  • Asana
  • HubSpot
  • Google Sheets

Both cover

  • Jira
  • Salesforce
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Visor
  • Product roadmappingnot Visor
  • Customer feedback collectionnot Visor
  • Changelog communicationnot Visor
  • User engagementnot Visor

Visor

  • Project and portfolio managementnot Canny
  • Team collaborationnot Canny
  • Data organization and reportingnot Canny
  • Workflow automationnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Visor

  • Integrations are capped by plan, at 1 on free, 2 on Starter and 3 on Team, so connecting Jira, Salesforce and HubSpot together needs the top tier
  • Syncing is metered in credits, at 10,000 a month shared on free and 50,000 on Starter
  • Extra credits are sold in booster packs at $50 for 250,000
  • The free plan is limited to 2 workbooks and 5 users
  • The flat rate Business plan is $750 a month billed annually

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/mo
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/mo
    • 5,000 tracked users
    • API access
    • SSO
  • BusinessOn request
    • Unlimited tracked users
    • White label
    • SLA

Visor

Free
  • FreeFree
    • Table and Board views only
    • Max 2 workbooks
    • Max 5 workspace members
  • Starter$18/mo
    • Gantt, Timeline and Dashboard views
    • Milestones and Jira dependencies
    • Up to 500 records per workbook
  • Team$24/mo
    • Unlimited free viewers
    • Unlimited workbooks
    • Private workbooks
  • Business$750/mo
    • Flat rate for up to 100 editors
    • Unlimited free viewers
    • 2,000,000 shared sync credits per month

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.

Choose Visor if

  • You need two-way sync.
  • You want to start without paying.
  • You also want spreadsheet views.

Questions people ask

Is Canny or Visor better?
Neither clearly leads. Canny starts at Free and Visor at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Visor?
Canny starts at Free and Visor at Free.
Does Canny or Visor run on more platforms?
Canny runs on Web, Claude AI (MCP). Visor runs on Web.
Can I use Canny for free?
Both have a free tier, so you can try either at no cost before committing.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Visor is typically brought in for.
What can Canny do that Visor cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Visor covers Two-way sync, Spreadsheet views, Gantt charts, Pivot tables. Both handle Jira, Salesforce, GDPR.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Visor: How many workbooks and records can I have on each Visor plan?

The Free plan allows up to 2 workbooks with 250 records each. Starter includes up to 10 workbooks with 500 records each. Team and Business plans offer unlimited workbooks, with Team supporting 1,000 records per workbook and Business supporting the highest capacity.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Visor: What are sync credits in Visor and how many do I get?

Sync credits enable real-time synchronization between workbooks and external data sources. Free includes 10,000 credits per month, Starter gets 50,000, Team gets 100,000 per license, and Business includes 2,000,000 per month. Additional credits available for $37.50 per 250,000 credits annually.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Visor: How many workspace members and viewers are included in each plan?

Free plan allows 5 workspace members maximum. Starter supports up to 10 workspace members plus free viewer-only members. Team and Business plans include unlimited workspace members and unlimited free viewer-only members for sharing read-only access.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Visor: What is the difference between Visor's per-user and Business flat-rate pricing?

Free, Starter, and Team are priced per user at $0, $18, and $24 per month respectively. Business is a flat rate of $750 per month and covers up to 100 editors with unlimited free viewers, making it cost-effective for large teams.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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