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Nonprofits · head to head

Candid vs Keela

Candid logo

Candid

Nonprofits

Funder and nonprofit data subscriptions from the organisation formed by Foundation Center and GuideStar

From
$219/month
Rated
-
Full reviewWebsite
Keela logo

Keela

Nonprofits

Nonprofit CRM and fundraising platform with Canadian tax receipting built in

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Candid grant records derive largely from Form 990 filings, which are published with a lag, so the database describes what a funder did up to eighteen months ago rather than what it intends to fund now.; Keela pricing scales with contact count, so a charity that keeps twenty years of lapsed donors pays every month for records it never contacts, and the only fix is deleting history it may need for reporting.
  • They diverge on capability: Candid covers Foundation Directory, Keela covers Donor records and segmentation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Candid and Keela actually diverge.

Attributes where Candid and Keela differ
AttributeCandidKeela
Starting price$219/monthOn request
Pricing modelPer user per month by tierPer month by contact count
PlatformsWeb, APIWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Candid

  • Foundation Directory
  • 990 based grant records
  • Nonprofit Profiles
  • Charity check
  • Data APIs and bulk feeds
  • Candid Learning
  • Funding Information Network

Only in Keela

  • Donor records and segmentation
  • CRA and IRS receipting
  • Donation forms and pages
  • Email and automation
  • Grant and pledge tracking
  • Reporting dashboards

What people use each for

The jobs each tool is most often brought in to do.

Candid

  • A development director building a list of foundations that have actually funded organisations of your size, sector and geography in the past three yearsnot Keela
  • A funder verifying US tax exempt status before releasing a grant paymentnot Keela
  • A software vendor embedding nonprofit organisation data and charity verification into its own productnot Keela
  • A nonprofit maintaining a transparency seal on its public profile because institutional funders check it before givingnot Keela

Keela

  • A Canadian registered charity that must issue CRA compliant receipts without building templates itselfnot Candid
  • A development team of two to five people replacing spreadsheets and a mailing toolnot Candid
  • An organisation already running Aplos fund accounting that wants gifts to post through automaticallynot Candid
  • A bilingual charity sending French and English donor communications from one contact listnot Candid

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Candid

  • Grant records derive largely from Form 990 filings, which are published with a lag, so the database describes what a funder did up to eighteen months ago rather than what it intends to fund now.
  • Foundation Directory is a research database, not a pipeline tool: there is no proposal tracking, deadline management or task assignment, so most teams pay for a grants tracker alongside it.
  • Monthly pricing is high relative to the budget of a small nonprofit, and the same database is available free in person through partner libraries in the Funding Information Network, which makes the subscription hard to justify for occasional research.
  • Coverage is US-centric and built on the US tax filing system, so it is of limited use to organisations seeking funding from UK, EU or Commonwealth foundations.
  • Many funders do not accept unsolicited proposals at all, and the database cannot reliably tell you which, so prospect lists built from it still require manual qualification before outreach.

Keela

  • Pricing scales with contact count, so a charity that keeps twenty years of lapsed donors pays every month for records it never contacts, and the only fix is deleting history it may need for reporting.
  • The email marketing tools are adequate for donor appeals but weaker than a dedicated platform, so organisations with heavy newsletter programmes end up paying for a second tool and syncing lists.
  • Custom reporting is limited to the fields and filters Keela exposes, so questions the product did not anticipate require exporting to a spreadsheet.
  • The integration list is short next to Salesforce or Blackbaud, so a charity running an unusual event, membership or advocacy tool will be moving data by CSV.
  • Since the 2023 Aplos acquisition the roadmap serves a combined accounting and fundraising suite, so investment favours the accounting join rather than standalone CRM depth.

Pricing, plan by plan

Candid

$219/month
  • Foundation Directory Essential$219/month
    • Search US grantmakers and grant records
    • Saved searches and prospect lists
    • Single user
  • Foundation Directory Professional$1499/month
    • Full grantmaker, grant and recipient search
    • Trustee and key staff search
    • Advanced filters and larger exports
  • Data licensing$undefined/year
    • API and bulk data feeds
    • Charity check and organisation verification
    • Priced by volume and use case, quoted

Keela

On request
  • Keela$undefined/month
    • Published tiers priced by number of contacts held, not by user seat
    • Higher tiers unlock automation, custom fields and additional reporting
    • Card processing is charged separately by the payment processor

Which should you pick?

Choose Candid if

  • You need foundation directory.
  • You work on Web, API.
  • You also want 990 based grant records.
Candid review

Choose Keela if

  • You need donor records and segmentation.
  • You also want cra and irs receipting.
Keela review

Questions people ask

Is Candid or Keela better?
Neither clearly leads. Candid starts at $219/month and Keela at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Candid or Keela?
Candid starts at $219/month and Keela at On request.
Does Candid or Keela run on more platforms?
Candid runs on Web, API. Keela runs on Web.
What is Candid best used for?
Candid is most often used for a development director building a list of foundations that have actually funded organisations of your size, sector and geography in the past three years, a funder verifying us tax exempt status before releasing a grant payment, a software vendor embedding nonprofit organisation data and charity verification into its own product, a nonprofit maintaining a transparency seal on its public profile because institutional funders check it before giving. Of those, a development director building a list of foundations that have actually funded organisations of your size, sector and geography in the past three years and a funder verifying us tax exempt status before releasing a grant payment are not what Keela is typically brought in for.
What can Candid do that Keela cannot?
Candid covers Foundation Directory, 990 based grant records, Nonprofit Profiles, Charity check. Keela covers Donor records and segmentation, CRA and IRS receipting, Donation forms and pages, Email and automation.

Answered from the vendors’ own pages

Candid: Is Candid the same as GuideStar?

GuideStar is now part of Candid, merged with Foundation Center in 2019. GuideStar nonprofit profiles continue under the Candid brand.

Keela: Does Keela issue CRA compliant tax receipts?

Yes, receipt numbering, required wording and batch issuance are built in, which is the main reason Canadian charities choose it over US products.

Candid: Can I use Foundation Directory for free?

Yes, in person. Hundreds of partner libraries and nonprofit resource centres in the Funding Information Network provide free access, which is a genuine alternative to a subscription for occasional research.

Keela: Who owns Keela?

Aplos Software, a US fund accounting vendor, acquired it in 2023. Keela is still sold as its own product but shares a roadmap with Aplos.

Candid: How current is the grant data?

It is drawn largely from Form 990 filings and lags real time by roughly a year to eighteen months. Treat it as evidence of past funding behaviour, not current priorities.

Keela: Is pricing per user?

No, it is by contact count. Adding staff does not raise the bill, growing the mailing list does.

Candid: Does Candid help outside the United States?

Only marginally. The data model is built on US tax filings and US registered organisations.

Keela: Can it replace a fund accounting system?

No. It records income and pledges but does not do fund accounting, so you still need Aplos, QuickBooks or an equivalent.

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